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Customer Service Representative
2019-11-11
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Job Overview
Company: OfficeTeam
Location: CA-ONTARIO-Kitchener
Base Pay: N/A
Employee Type: Full-Time Employee
Manages Others: Not Specified
Job Type: Admin - Clerical
Customer Service
Legal
Req'd Education: Not Specified
Req'd Experience: Not Specified
Req'd Travel: Not Specified
Relocation Covered: Not Specified
Contact: Recruiter
Phone: Not Available
Email: Send Email Now
Fax: Not Available
Ref ID: 05210-0011209202
Job Description
Ref ID: 05210-0011209202

Classification: Customer Service Representative

Compensation: DOE

Opportunities for a Customer Service Representative!

OfficeTeam is seeking an articulate, highly-skilled Customer Service Representative. Do you wish to take your social skills and put them to work to further the growth of an awesome business? This will be a fantastic next step in your career. This position is based in a dynamic and fast-paced environment. If you're seeking a longer-term contract opportunity in the Waterloo region this could be the position for you! If this opportunity is of interest to you, please send your resume to [Click Here to Email Your Resume] or [Click Here to Email Your Resume].

How you will make an impact

- Field and send written business correspondence

- Provide accurate, friendly customer service in a timely fashion

- May support business development and client referral goals by actively cross-selling and referring customers

- Receive and place telephone calls
Job Requirements
- Proven knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly

- Experience performing research to resolve complex customer inquiries

- Supportive, positive attitude with a professional demeanour applied to all tasks

- Excellent communication and organizational skills

- Demonstrated talents in communicating and interacting with clients/customers, both internal and external

- 1+ years of past relevant experience

- Customer service and office administrative skills

- Basic knowledge in computer software programs

- Creative problem solver who anticipates risks and opportunities and maintains a vision for continuous improvement

- Microsoft Word experience preferred

- Comprehensive knowledge of customer service

- Typing 45 - 60 words per minute experience preferred

- Proficiency in MS Outlook

If you are a service 'champion' who looks to improve and deliver personalized service based on individual customer needs, we want to hear from you. Contact us today!

OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area.

Apply for this job now or contact us today at 888.490.4154 for additional information.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2019 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.

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Top reasons to work with OfficeTeam:
  1. We are the world's largest specialized administrative staffing firm and the most recognized expert in our field.

  2. We provide access to the best companies. Each week we reach out to thousands of hiring managers to find the best career opportunities for you.

  3. We offer free and immediate access to over 5,000 software training and skills enhancement courses.

  4. Our reputation is built on our commitment to service. Nine out of 10 of our candidates tell us they would not only use us again, but they would also recommend us to their colleagues.

    OfficeTeam is an Equal Opportunity Employer