a
Customer Service Rep
Job Description


Employment :Contract

# of Openings :1

Classification :Customer Service Industry:Customer Service

Talentcor is recruiting for experienced Customer Service Representatives in Saint John, New Brunswick.
 
Accountabilities:
 
  • Handling customer service calls in a professional and timely manner
  • Query resolution where customer satisfaction is always the priority
  • Achieving performance targets consistently
  • Maintain and update customer accounts in a shared database
  • Effectively communicate with internal customers to ensure client needs are not overlooked
  • Participation in training initiatives that will enhance or build on overall team or individual skillsets
 



 
  • Flexibility to support office hours of 8am-10pm AST in a weekly shift rotation
  • Experience in a contact centre or in a related customer service capacity
  • High Sense of urgency and solution oriented outlook
  • PC and systems knowledge
  • Strong Team Player with an upbeat attitude
  • Good Problem Solving skills and creativity
  • Solid planning and organizational skills
 
Apply:
 
Please apply directly online or submit your resume to Lisa Williams at [Click Here to Email Your Resume]
 
Talentcor would like to thank all candidates for their interest in this opportunity. Due to the volume of resumes we receive we may only be able to respond directly to those candidates being selected for an interview.
 
We encourage you to visit www.talentcor.com regularly as new and exciting employment opportunities become available daily!
 
Keywords:
 
Contact center, customer solutions, Incoming, Outgoing calls
 
Talent at work.
 




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About Talentcor

Talentcor provides recruitment services for Administrative Professionals, Light Industrial, Sales & Marketing, Finance & Accounting, Customer Service, Human Resources, Legal, Skilled Trades and Procurement positions across all industries in Canada. Our process allows us to get to know the best talent, understand their needs, and find matches that lead to success.

Talentcor is a division of Design Group Staffing Inc. an organization that is ISO 9001 Certified and has been named one of Canada’s 50 Best Managed Companies each year since 1999 and has held Platinum Status since 2005. Headquartered in Edmonton, Alberta, Design Group Staffing Inc. employs over 350 recruitment professionals who place thousands of quality candidates per year. With offices across Canada, we understand industry challenges that are unique to each region and offer both national reach and local knowledge.

For more information about Talentcor, please visit talentcor.com