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Job Snapshot

Employee Type - Full-Time EmployeeExperience - Not SpecifiedIndustries - Customer Service

Description


Employment :Permanent

# of Openings :1

Classification :Customer Service Industry:Administrative

Lucas Professional Search Group is recruiting to fill a permanent and immediate position for one of their customers in the Kingsville, ON area. This individual will be expected to provide superior customer service with ordering inquiries and requests.

Responsibilities:
  • Answer incoming calls from new and existing customers
  • Take orders and entering into the system
  • Follow up on new product or customer special requests
  • Inform clients of any upcoming seminars, tradeshows and workshops
  • Attend a limited number of seminars, trade shows and hands-on workshops
  • Handle all customer complaints returns and orders
  • Build and maintain long term relationships with customers to build sales
  • Probe for opportunities to increase product usage and sell additional products
  • Educate clients on company Products, Techniques and Services
  • Continuous Education and Self learning is an important part of this role
  • Other administrative tasks as assigned

Requirements


  • Post-secondary education or equivalent experience
  • Bilingual in Spanish is an asset
  • Strong computer and organizational skills
  • Customer Service and Sales background
  • Demonstrates integrity and ethics; sets a personal example
  • A strong training focus that results in successfully developing and motivating people
If you are interested in the above position, please forward your resume to Lucas Professional Search Group to the attention of Janine Gaudette at [Click Here to Email Your Resumé]
TC353XP