Commercial Sales Consultant
Job Description

Company Overview:

ADT is a leading provider of security and automation solutions in the United States and Canada for homes and businesses, people on-the-go and their network. Making security more accessible than ever before, and backed by 24/7 customer support, ADT delivers same-day service and live answer within seconds in customer operations, helping customers feel more safe and empowered. ADT is headquartered in Boca Raton, Florida and employsmore than 18,000 people throughout North America.More information is available at

Position Summary:

The tenure of this position is responsible for the promotion of products to potential and existing customers. He/she is initiating and executing all steps of the sales cycle with commercial, industrial and institutional customers in order to meet targets and provide an exceptional customer experience. He/she provides support and assistance to the Commercial Sales Manager in the development of the target markets.

Duties and Responsibilities:
  • Meet with potential customers to determine their security needs
  • Analyse needs and create a solution
  • Create quotes covering all customer’s needs uncover during discovery
  • Conduct effective presentations of proposals/solutions adapted to customer’s preoccupations.
  • Use the company’s sales process to:
    • Create and foster relationships of trust with customers
    • Reveal the need for a security system
    • Translate the security system advantages into benefits for the customer
  • Overcome objections
  • Demonstrate the security system operation and capabilities
  • Professionally close sales
  • Request customer’s testimonials and referrals.
  • Foster the existing customers’ loyalty by contacting them in a timely fashion
  • Lead and coordinate the preparation of quotation to be submitted for tenders
  • Set and meet self- development objectives
  • Participate in the company’s promotional events
  • Develop and maintain business relations
  • Develop new applications for specific industries.
  • Complete the various sales forms as per the company’s policies and procedures
  • Process the sale documents through the proper channels within the agreed timeframe
  • Quickly answer customers’ requests and direct them to the appropriate department
  • Regularly communicate activities to the Sales Manager
  • Maintain knowledge of security products and market current
  • Perform any other tasks related to the position or assigned by the immediate supervisor

Job Requirements


  • Hold a vocational diploma in sales and/or a high school diploma and/or an equivalent experience
  • Experience in a similar role is required
  • Excellent oral and written communication skills
  • Market development and network abilities
  • Technical knowledge of security equipment (Intrusion, CCTV, Access, Fire Alarm)
  • Strong customer service focus
  • Articulated, diplomatic and professional
  • Sense of responsibility
  • Knowledge of the MS Office Suite
  • Direct selling techniques
  • Ability to work under pressure
  • Proven ability to effectively close sales
  • Ability to respect confidentiality
  • Own a vehicle and a valid driver's license

ADT Security Services Canada, Inc. provides equal access to employment opportunities for all applicants and employees in accordance with applicable federal and provincial laws, without regard to race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, age, marital status, family status or disability or any other characteristic protected by provincial or federal law.

ADT Security Services Canada, Inc. is committed to treating all people in a way that allows them to maintain their dignity and independence. We believe in integration and equal opportunity. Accommodations are available upon request for all applicants with a disability throughout the recruitment process. Please contact Human Resources at [Click Here to Email Your Resume] if you require accommodation. We will work with all applicants to accommodate their individual accessibility needs.

Company Overview

ADT Security Services Canada, Inc is a leading provider of security and automation solutions for homes and businesses in the United States and Canada. ADT Security Services Canada, Inc's broad and pioneering set of products and services, including ADT Security Services Canada, Inc Pulse® interactive home and business solutions, and health services, meet a range of customer needs for today’s active and increasingly mobile lifestyles. Headquartered in Boca Raton, Florida, ADT Security Services Canada, Inc helps provide peace of mind to nearly seven million customers, and it employs approximately 17,000 people at 200 locations.

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