Business Analyst
Job Description

Business Analyst

On behalf of our client, Procom is seeking a Business Analyst for one Permanent and a one year Temporary Permanet role in Edmonton, Alberta.

Business Analyst Job Details

  • Reporting to the Director, Enterprise Systems, the Business Analyst supports the business in analyzing system abilities to meet changing business needs. This position will develop a close relationship with designated business leads, to act as the liaison to obtain a deep understanding of the business process and issues they face, and to work with IT to guide effective and creative technical solutions.

Business Analyst Responsibilities

  • Build and maintain relationships with business areas and assist them in achieving their objectives.
  • Acquire a thorough understanding of the business and the enterprise applications supporting the business.
  • Collaborate with project sponsors to determine project scope, vision, and priorities.
  • Assist the business with the creation of Business Cases and Opportunity Assessments.
  • Elicit and analyze business requirements, business rules, data requirements, and business processes.
  • Analyze and verify business requirements for accuracy, completeness, consistency, and comprehensibility with business stakeholders.
  • Assess business impacts brought about by changes and new business processes.
  • Identify and establish scope and parameters for business analysis deliverables on projects.
  • Assist in conducting research on software and hardware products to meet agreed upon requirements and to support purchasing efforts.
  • Support the business with documenting test cases and test scenarios to comprehensively test the business functionality and processes.
  • Provide application support to the business on their enterprise applications by analyzing problems, prioritizing, and coordinating with the appropriate IT, vendor, and business resources to resolve issues.
  • Review business questions and enhancements to determine impacts to the enterprise applications, business functionality, and business processes.
  • Manage enterprise application configurations and maintain required documentation.
  • Analyze required security classes based on business need.
  • Pro-actively plan application changes, patches, and upgrades.
  • Coordinate internal processes for incident, release, and change management.
  • Assist with the development and delivery of user training material.
  • Other duties as assigned.

Business Analyst Mandatory Skills

  • Four years in a Business Analyst role, and experience in an application support role, including:
    • Extensive experience implementing and supporting Commercial Off-the-Shelf (COTS) and custom developed software.
    • Experience providing direct business support on enterprise applications with critical Service Level Agreements.
  • Experience working in the foreign exchange or financial industry preferred.
  • Equivalent combinations of education and experience may be considered.
  • Exceptional analytical and problem solving skills with the ability to apply them to application issues and business problems as required.
  • Able to exercise independent judgment and take action on it.
  • Excellent listening, interpersonal, written, and oral communication skills.
  • Logical and efficient, with keen attention to detail.
  • Highly self-motivated and directed.
  • Strong customer service orientation.
  • Ability to interact with all levels of stakeholders and leaders.
  • Proven interpersonal, teamwork, and relationship building skills.
  • Strongly committed to provide an excellent employee experience and environment.
  • Client service minded.

Business Analyst Assignment Length

Permanent and a one year Temporary Permanet

Business Analyst Location

Edmonton, Alberta

Business Analyst Start Date


Job Requirements


Company Overview

For 35 years, Procom has been pushing the envelope in North American IT staffing solutions. Driven by a senior management team of seasoned recruitment professionals, we have offices in 14 locations in the US and Canada and service all major IT markets.

When we started out in 1978, tech jobs were just being integrated into the workplace. We have been a part of shaping the landscape of IT in Canada ever since, placing IT consultants in major businesses in all sectors, including banking, telecommunications, and retail.

Through all the peaks and valleys of the IT industry, we have consistently done one thing: helping IT professionals discover the next chapter in their career.

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