Business Analyst
Job Description

Business Analyst

On behalf of our client in the Telco Sector, PROCOM is looking for a Business Analyst.

Business Analyst – Job Description

  • The Business Data Provisioning delivery team, a unit of Information Technology, is a dynamic team comprised of project managers, technical leads, delivery primes and business analysts accountable for delivering projects from the NTI, NPI and Operations work programs in support of Operations’ functions including Service Delivery, Service Assurance, Technology and Development, Engineering, Network Planning and Provisioning and new Product/Technology Introduction.
  • This team is responsible for the design, delivery and execution of integrated IT solutions to support the introduction of new technologies and services.
  • We are looking for a highly motivated individual to fulfill the Business Analyst role on various delivery projects.
  • The successful candidate will function in a project-based Agile environment under the direction of the Program Delivery Prime and Project Manager, collaborating with various information technology, network, operations and product subject-matter experts to produce quality system requirements documentation.
  • They will be responsible for analyzing project documentation (BRD, Conceptual Solution, Operational Impact Document, NRD, etc.) to identify, define and document the system requirements and impacts for IT delivery teams.
  • They will develop test plans and test cases and will perform comprehensive validation and regression testing in adherence with standard IT delivery best practices.
  • They will build strong partnerships with sponsors, clients and vendors to validate application designs and achieve alignment and buy-in through their ability to see the business problem and help drive the correct business solution.
  • They will provide a key interface to the IT team to communicate business requirements possessing excellent written and verbal communication skills including interviewing, business writing and as required, developing presentations that clearly and concisely explain both the requirements and solutions to technical and non-technical audiences of project managers, clients, sponsors and vendors.
  • They will be responsible to apprise the project managers on delivery status, identify associated delivery risks, dependencies along with detailing and quantifying impacts.

Business Analyst – Mandatory Skills

  • Undergraduate degree in Computer Science, Information Management, Telecommunications and/or3-5 years’ experience in the Business Analyst role.
  • Proven leadership, organizational, analytical and problem-solving skills with an exceptional ability for time management and task prioritization and facilitation/negotiation skills.
  • Familiarity with Telecommunications Sales & Ordering, Provisioning & Assurance and NP&P systems and processes.
  • Computer proficiency with Microsoft Office tools (Word, Excel, Powerpoint, Visio)

Business Analyst – Nice to Have Skills

  • Verbal and written communication skills in both official languages an asset
  • Working Conditions: Ability to travel within/between Montreal, Ottawa, and Toronto depending on project needs
  • Ability to efficiently work in virtual teams using conference calls and online conferencing utilities (e.g. Meeting collaboration tools)

Business Analyst - Assignment Start Date

ASAP – 12 months to start

Business Analyst - Assignment Location

London, ONT

Job Requirements


Company Overview

For 35 years, Procom has been pushing the envelope in North American IT staffing solutions. Driven by a senior management team of seasoned recruitment professionals, we have offices in 14 locations in the US and Canada and service all major IT markets.

When we started out in 1978, tech jobs were just being integrated into the workplace. We have been a part of shaping the landscape of IT in Canada ever since, placing IT consultants in major businesses in all sectors, including banking, telecommunications, and retail.

Through all the peaks and valleys of the IT industry, we have consistently done one thing: helping IT professionals discover the next chapter in their career.

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