Business Analyst
Job Description

Business Analyst

On behalf of our client in the Utilities Sector, PROCOM is looking for a Business Analyst.

Business Analyst – Job Description

Document Business Requirements & Create Process Maps: 40%

  • Gather and document detail business/technical requirements using structured techniques and methodologies
  • Facilitate review sessions with functional owners and end-user representatives
  • Work with IT and other business units to validate the business requirements as well as current state processes
  • Create and present functional and/or technical designs including data analysis to business and/or technical teams, and gather feedback to influence solution design and approach
  • Work with technical and non-technical teams to document current and future states of business processes, analyze gaps, identify risks and opportunities
  • Prepare process maps using MS Visio and MS PowerPoint

Project Management: 20%

  • Proactively update the Project Lead and Project Manager on the status of tasks and timelines
  • Accountable for the timely delivery of projects as per established roadmaps by working closely with the business teams

Presentation Slides & Training: 15%

  • Prepares business presentations and reports in MS PowerPoint, Excel and Word and communication with stakeholders
  • Preparation of training documentation

Test – User Acceptance Testing: 20%

  • Create test cases and execute Test cases and UAT test scripts
  • Manage and coordinate UAT testing with end users, including obtaining user acceptance signoff
  • Participate in end-to-end implementation planning including, issue management, communication and change management

Continuous Improvements: 5%

  • Research and identify industry trends (relative to scope of responsibility), leveraging ideas to improve or better align IT systems and services

Business Analyst – Mandatory Skills

  • Education Required: College Diploma or Bachelor Degree (minimum)
  • Minimum 4 years of Business Analysis experience across various sectors Preferably, the candidate has prior experience in the utilities sector
  • Minimum 4 years of experience preparing as-is process documentation, to-be process documentation, and performing detailed gap analysis
  • Previous experience with gathering, validating and documenting DETAILED business requirements and design elements
  • Must have experience preparing end-user documentation and conducting end-user training
  • Ability to communicate in a clear, concise and professional manner tailored to the appropriate audience, including both verbal and written communications
  • Must be a self-starter and keen on exploring new solutions
  • Must be results oriented, and be able to deliver quality results in a timely manner
  • Demonstrated ability to have successfully completed technical projects
  • Ability to work collaboratively within a business unit team
  • Bachelor degree in any one of the following areas: Engineering or Computer Science
  • Certifications one or more: ITIL or IIBA or PMI

Business Analyst - Assignment Start Date

ASAP – 6 months to start

Business Analyst - Assignment Location

Downtown Toronto

Job Requirements


Company Overview

For 35 years, Procom has been pushing the envelope in North American IT staffing solutions. Driven by a senior management team of seasoned recruitment professionals, we have offices in 14 locations in the US and Canada and service all major IT markets.

When we started out in 1978, tech jobs were just being integrated into the workplace. We have been a part of shaping the landscape of IT in Canada ever since, placing IT consultants in major businesses in all sectors, including banking, telecommunications, and retail.

Through all the peaks and valleys of the IT industry, we have consistently done one thing: helping IT professionals discover the next chapter in their career.

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