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Job Snapshot

Employee Type - ContractorExperience - Not SpecifiedIndustries - Information Technology

Description

On behalf of our client, Tekstaff is looking for Bilingual IT Coordinator.
This is a 4 months contract located in  Montreal, QC.

 
RESPONSIBILITIES
Coordinate with users for deployment or replacement of computer based on a pre-established schedule or defined timeline.
• Create, coordinate and follow submitted requests until completion
• Creates and statuses project schedules with assistance. Learns basic planning and scheduling techniques under the direction of a senior team member.
• Provides input to and prepares status reports for the project or program.
• Accountable for meeting project schedules and results as well as customer satisfaction.
• Becomes familiar with the field of project management for on-going engagements, including coordinating for support services, and facilitating communications.
• Participates in meetings and makes recommendations for process development or changes in service. May participate in customer calls, reviews, contract renewal discussions or customer advocacy.
• Maintains accuracy of databases, utilization of standard forms and adherence to policies and procedures.
• Organizes date, prepares documentation and distributes for assigned projects.
• Follows up with lab and delivery technicians to ensure proper delivery and address any resulting issues
 
Qualifications
•             Bilingual (French & English) – speaking and writing – 90% of customer contacts are in English
•             Customer relation experience
•             Scheduling experience
•             IT related experience

 
 
 

Company Description