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Bilingual Customer Care Representative
Job Description


Employment :Permanent

# of Openings :1

Classification :Customer Service Industry:Customer Service

Talentcor Professional has partnered with an industry leading distributor of commercial interior / architectural products. We are seeking a Bilingual Customer Care Representative for this permanent role.  The successful candidate would be responsible for supporting supports the Customer Service department and the reception area by providing professional customer service, clerical duties and being the first point of contact for the organization.   

Salary:$50,000 to $55,000 depending on experience.

Responsibilities:


        

  •     Answer customer care calls via queue.

        

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  •     Internal and external point of contact for the sales force and their clients.

        

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  •     Maintains customer records by updating account information.

        

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  •     Order processing.

        

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  •     Follow-up on order status with suppliers and keep customers updated.

        

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  •     Provide pricing/quotes and estimated delivery dates requests.

        

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  •     Provide support to the other departments (eg. accounting, showroom, sample department and shipping department, etc.) as required.

        

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  •     Generate overdue accounting reports and contact French customers regarding their overdue accounts for payment/ arrangements.

        

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  •     Open Accounts as required

        

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  •     Any other duties as directed by management.

        








        
  •  Solid communication skills both written and verbal

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  •     Proven working experience within an office environment handling administrative responsibilities

        

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  •     Ability to organize, multitask, prioritize and work under pressure

        

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  •     Proficient with Microsoft Office Suite

        

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  •     Ability to be resourceful and proactive

        

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  •     Professional Appearance

        

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  •     Bilingual in French, verbal and written.

        



 

Apply:

Please apply directly online or submit your resume to [Click Here to Email Your Resume]. Talentcor would like to thank all candidates for their interest in this opportunity. Due to the volume of resumes we receive we may only be able to respond directly to those candidates being selected for an interview.

Accommodations for job applicants with disabilities will be provided upon request during the recruitment, assessment, selection and placement process. Alternative formats available upon request.

We encourage you to visit www.dg.ca/www.inteqna.com/www.talentcor.com regularly as new and exciting employment opportunities become available daily!

Key words: Bilingual Customer Service, Bilingual Customer Care, Bilingual Representative

 





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About Talentcor

Talentcor provides recruitment services for Administrative Professionals, Light Industrial, Sales & Marketing, Finance & Accounting, Customer Service, Human Resources, Legal, Skilled Trades and Procurement positions across all industries in Canada. Our process allows us to get to know the best talent, understand their needs, and find matches that lead to success.

Talentcor is a division of Design Group Staffing Inc. an organization that is ISO 9001 Certified and has been named one of Canada’s 50 Best Managed Companies each year since 1999 and has held Platinum Status since 2005. Headquartered in Edmonton, Alberta, Design Group Staffing Inc. employs over 350 recruitment professionals who place thousands of quality candidates per year. With offices across Canada, we understand industry challenges that are unique to each region and offer both national reach and local knowledge.

For more information about Talentcor, please visit talentcor.com