Bilingual Certification Coordinator
Job Description

Employment :Permanent

# of Openings :1

Classification :Call Centre Industry:Call Centre

Talentcor Toronto is currently recruiting for a Bilingual (English & French) Coordinator (customer service) to support the Certifications Department. This is a full time permanent role.  The role is located in downtown Toronto .
Compensation Package:    
  • Salary - $42K - $47K (in addition to other perks).
  • Performance incentive based of 5% based on employee’s contribution and organization results
  • Comprehensive Group Benefits & RRSP programs
  • 10 Vacation Days
We are looking for someone who has previous customer service experience in a call center type of environment. This role would be 70% answering inbound calls from members and 30% building relationships.

Must Haves:
  • Post-secondary education – College diploma
  • Fluently bilingual is an asset, English and French, both written and spoken.
  • More than one year customer service and data entry experience is preferred.
  • Experience working with post-secondary schools would be an asset.
  • Strong knowledge of MS Office in Windows environment. (i.e., Word, Excel, Outlook, etc.)
  • Good organizational and time management skills; ability to multi-task and prioritize.
Team player with good communication skills and interpersonal skills
To Apply:
 Please apply directly online or submit your resume to Ankita Sharma at [Click Here to Email Your Resume]  
Talentcor would like to thank all candidates for their interest in this opportunity. Due to the volume of resumes we receive we may only be able to respond directly to those candidates being selected for an interview. Accommodations for job applicants with disabilities will be provided upon request during the recruitment, assessment, selection and placement process. We encourage you to visit www.talentcor.com regularly as new and exciting employment opportunities become available daily!
Key Words: Certification, Customer Service, Bilingual, English and French, Customer Service, Data Entry, Coordinator, Education Department.


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About Talentcor

Talentcor provides recruitment services for Administrative Professionals, Light Industrial, Sales & Marketing, Finance & Accounting, Customer Service, Human Resources, Legal, Skilled Trades and Procurement positions across all industries in Canada. Our process allows us to get to know the best talent, understand their needs, and find matches that lead to success.

Talentcor is a division of Design Group Staffing Inc. an organization that is ISO 9001 Certified and has been named one of Canada’s 50 Best Managed Companies each year since 1999 and has held Platinum Status since 2005. Headquartered in Edmonton, Alberta, Design Group Staffing Inc. employs over 350 recruitment professionals who place thousands of quality candidates per year. With offices across Canada, we understand industry challenges that are unique to each region and offer both national reach and local knowledge.

For more information about Talentcor, please visit talentcor.com