Are you looking to make a difference in
a patient’s life? At Innomar Strategies, a company of AmerisourceBergen,
you will find an innovative culture that is patient focused and dedicated to
making a difference. As an organization, we are united in our
responsibility to create healthier futures.
This position reports into the Manager of Applications Development, the
Applications Support Developer will be responsible for supporting, maintaining
and developing .net based software packages used within ABS
Canada/Innomar-Strategies.
This role will include project and support based functions with the majority
of work assignment being support deliverables. This individual will participate
in the support phase of the project and will focus their development activities
during the implementation to support phase.
PRIMARY DUTIES AND RESPONSIBILITIES:
- Perform
technical support for Innomar Strategies developed windows or web based
applications by phone or email
- Responsible
for problem tracking, diagnosis, replication, troubleshooting and
resolution of application help desk tickets
- Follow
ITIL framework and provide support for Incident, problem and change
management processes
- Diagnose
and solution design technical issues that arise with Innomar built
applications
- Collaborate
with software developers, DBA’s to reproduce and test defects to ensure
proper corrections are made to those defects
- Codes,
tests, debugs and documents complex programs, and enhances existing
programs to ensure that data processing production systems continue to
meet user requirements
- Analyze
application help desk tickets and suggest and implement improvements to
reduce application issues and to optimize performance
- Develop
system documentation for all developed applications, including flowcharts
- Identifies
and resolves system operating programs in order to provide continuous
business operations
- Interacts
with user management regarding project status and user requirements to
promote an environment with improved productivity and satisfaction
- Assists
in scheduling, and estimating costs to project completion in order to meet
user requirements
- Performs
related duties as assigned
Requires
training in fields such as business administration, accountancy, computer
sciences obtained through completion of a four year Computer Science Degree
program, technical vocational training, or equivalent combination of experience
and education.
Requires minimum of two (2) years’ experience in Net programming, (C#, MVC,
ASP.NET), experience using MS SQL Server databases (2016, 2008 R2), including
development of tables, stored procedures, views, triggers, and creating extensive
T-SQL reports; 2 years’ experience in MVC, ASP.Net and Experience with Visual
Studio 2017/2015. Experience in web technologies including MVC, API, HTML5,
JSON, JQuery, Ajax, XML and web services. Technical documentation of code,
deployment scripts and testing processes upon completion of a project.
MINIMUM SKILLS, KNOWLEDGE AND ABILITY REQUIREMENTS:
- Thorough
understanding of Systems Development Life Cycle (SDLC) process
- Strong
analytical, problem-solving and conceptual skills
- Ability
to communicate effectively both orally and in writing
- Good
interpersonal skills
- Ability
to prioritize work load and consistently meet deadlines
- Ability
to use good judgment in conveying project status and problem escalation
- Strong
organizational skills; attention to detail
We offer competitive total rewards
compensation. Our commitment to our associates includes offering benefit
programs that are comprehensive, competitive and will meet the needs of our
associates.
- Competitive
compensation packages
- Comprehensive
health and dental plans
- Flexible
& remote working options
- Employer
RRSP-matching
- Online
peer-to-peer recognition program
- Corporate
discounts with multiple establishments, including fitness centers
- Health
& Wellness program with onsite yoga and massage therapy
AmerisourceBergen is a publicly traded Fortune 10 global healthcare solutions company and is one of the world's largest pharmaceutical services companies. Powered by our associates around the world, we provide pharmaceutical products and business solutions that improve access to care. We operate the backbone of the healthcare supply chain. We drive the future of local care delivery. We guide medical innovations to market. We create healthier futures.
