Senior Healthcare Change Management Lead
Job Description

Senior Healthcare Change Management Lead
On behalf of our client in the Healthcare industry, Procom Consultants Group is currently searching for a Senior Healthcare Change Management Lead. 

Senior Healthcare Change Management Lead Job Description:

The FHA FESR project requires a Change Management and Communications Lead to develop and implement a plan for the transition of medical staff from traditional telephone dictation practices to FESR.  The consultant will collaborate with respective stakeholders to develop a framework for transition to FESR and provider documentation. 

Responsibilities shall include (but are not limited to):

  • Physician Adoption
    • Supports the sites as needed on communications, engagement, training and metrics to monitor and increase FESR adoption
    • Develops Fluency Flex adoption and training curriculum, and associated processes
    • Liaises with Medical Staff for documentation learning and adoption, inform training curriculum and ensure FESR training is integrated in the most effective and efficient way
    • Facilitates provider engagement working groups
  • Education
    • Establishes training curriculum – reviews current model and makes suggestions for further improvement
    • Works with education specialist on strategizing training curriculum and training processes
    • Works closely with the operations team and project educators on coordinating training schedules/room bookings/etc
  • Change management and Communications
    • Integral in drafting the change management and communications plan with PM
    • Drafts stakeholder and project team communications
    • Identifies risks/issues in advance of deployment
    • Serves as primary liaison and site change management and communications personnel to develop integrated change management and communicates activities

Senior Healthcare Change Management Lead Mandatory Skills: 

Education, Training and Experience

  • Completion of a university degree plus at least 4 years’ experience in organizational change management, training and communications, or an equivalent combination of education and experience.
  • Change management methodology training and application (experience with Prosci method particularly is an asset).
  • Experience with clinician communications, engagement and change management is highly preferred.

Skills and Abilities

  • Ability to develop and build effective working relationships with clinicians (physicians, nurse practitioners, midwives, and allied health), communications representatives, and other project stakeholders within the Lower Mainland health organizations.
  • Demonstrated proficiency in relevant computer applications including Microsoft PowerPoint, Word and Excel.
  • Effective communication skills including written, verbal, critical and strategic.
  • Effective interpersonal skills to deal with others at all organizational levels as well as external contacts.

Senior Healthcare Change Management Lead Start Date:
August 26 2019

Senior Healthcare Change Management Lead Assignment length:
March 31st 2019 with extensions

Senior Healthcare Change Management Lead Work Location:
Surrey Central City

Job Requirements


Company Overview

For 35 years, Procom has been pushing the envelope in North American IT staffing solutions. Driven by a senior management team of seasoned recruitment professionals, we have offices in 14 locations in the US and Canada and service all major IT markets.

When we started out in 1978, tech jobs were just being integrated into the workplace. We have been a part of shaping the landscape of IT in Canada ever since, placing IT consultants in major businesses in all sectors, including banking, telecommunications, and retail.

Through all the peaks and valleys of the IT industry, we have consistently done one thing: helping IT professionals discover the next chapter in their career.

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