Robert Half Technology - Sr. IT Business Analyst, Office 365
Sr. IT Business Analyst, Office 365
2019-09-14
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Job Overview
Company: Robert Half Technology
Location: CA-ALBERTA-Edmonton
Base Pay: N/A
Employee Type: Full-Time Employee
Industry: Other Great Industries
Manages Others: Not Specified
Job Type: Engineering
Information Technology
Design
Req'd Education: Not Specified
Req'd Experience: Not Specified
Req'd Travel: Not Specified
Relocation Covered: Not Specified
Contact: Recruiter
Phone: Not Available
Email: Send Email Now
Fax: Not Available
Ref ID: 05110-0011016208
Job Description
Ref ID: 05110-0011016208

Classification: Business Analyst

Compensation: DOE

Robert Half Technology is looking for an experienced Senior Business Analyst for our Client. As the successful Candidate you will work in collaboration with the marketing department to implement required business processes that can be supported by the business applications (ERP system), with the objective to optimize the total process end-to-end. This role is involved in project planning and supervising Business Analysts within projects and is expected to be a subject matter expert in their area of accountability. If you're looking to further your career as a Business Analyst at a growing company, this is a terrific opportunity for you to check out. Can you analyze customer needs and address those needs by developing a clear plan of action? If you're a driven individual with strong communication skills and a firm technical grasp, you'd make a prime candidate for this position.
If you have the qualifications we are looking for, please submit your resume online to [Click Here to Email Your Resume]
RESPONSIBILITIES:
× Collaborate with multi-level operational department resources to develop priority policies, Process flows and standard operating procedures
× Provide business analyst support for project completion to Project Managers including communicating how data is currently being used in eXtend, explaining how the business actually operates on the front line as well as documenting project proposals and business requirements. Identify recommended process changes and enhancements to meet business requirements and provide regular updates to project managers and the business
× Service Desk support ensuring issues that require escalation are monitored and resolved. The Senior Business Analyst will also ensure the eXtend issue tracking system and the e-Care procedure are managed as per the prescribed process for escalated issues and provide after-hours support as required.
× Deliver testing and quality assurance services to the ERP Team.
× Provide support to the change management team.
× Document reporting requirements and Co-ordinate the report development. Validate the accuracy of the reporting before the report is released to end users
× Provide direction to Business Analysts, and supervision within the scope of projects
× All other duties as assigned.
Job Requirements
× 6 + years related working experience in a Business Analyst role
× Experience working with marketing departments or marketing related technology (SharePoint, Office 365)
× Experience supporting ERP or CRM technologies
× Excellent collaboration and communication skills

Our Client offers a competitive salary and benefits package and the opportunity to work in a challenging team-oriented environment. This position will remain open until a suitable candidate is selected. If you have the qualifications we are looking for, please submit your resume online to [Click Here to Email Your Resume]

Technology doesn't change the world. People do.

As a technology staffing firm, we can't think of a more fitting mantra. We're extreme believers in technology and the incredible things it can do. But we know that behind every smart piece of software, every powerful processor, and every brilliant line of code is an even more brilliant person.

Leader among IT staffing agencies

The intersection of technology and people — it's where we live. Backed by more than 65 years of experience, Robert Half Technology is a leader among IT staffing agencies. Whether you're looking to hire experienced technology talent or find the best technology jobs, we are your IT expert to call.

We understand not only the art of matching people, but also the science of technology. We use a proprietary matching tool that helps our staffing professionals connect just the right person to just the right job. And our network of industry connections and strategic partners remains unmatched.

Apply for this job now or contact our branch office at 888-490-4429 to learn more about this position.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2019 Robert Half Technology. An Equal Opportunity Employer M/F/Disability/Veterans.

By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.

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Robert Half Technology is an Equal Opportunity Employer