Client Services Specialist
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Client Services Specialist

Job Description

Ref ID: 05090-0011375940

Classification: Customer Service Representative

Compensation: DOE

Working with our client, we are currently looking for a self-motivated Client Services Specialist to join a dynamic, unique, and fast-paced B2B organization, within the payment solutions industry. This is a full-time opportunity, located in Oakville. The successful candidate is highly organized, pro-active and service oriented, with a passion for solving customer problems in a team environment. The Client Services Specialist will provide front line service to new and existing business clients to ensure they are given the business tools to access and improve their payments process.

Primary accountabilities for this role may include, but are not limited to:

* Assist in building and scaling an ideal platform to move clients’ money
* Act as the first point of contact for clients and partners
* Provide solutions to clients’ issues and complex inquiries
* Resolve inquiries by analyzing transactions, payments and statements
* Create a positive experience to ensure that clients’ needs are met
* Assist in monthly account reconciliations and analysis

Job Requirements

Qualifications:

* 1-2 years’ experience in the banking industry
* Post-secondary education
* Previous experience with payment solutions
* Possess a numerical acumen
* Excellent verbal and written communication skills
* Ability to efficiently troubleshoot complex queries
* Strong analytical and problem-solving skills
* Possess a willingness to learn systems and processes quickly

To express your interest and availability for consideration, please reach out to Laura Fahy at [Click Here to Email Your Resumé] quoting Client Services Specialist/05090-0011375940 in the subject of your email. We thank all applicants in advance, however, only those who meet the requirements will be contacted to move forward.

OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area.

Apply for this job now or contact us today at 888.490.4154 for additional information.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2019 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.

By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.

Job Snapshot

Other Pay DOE
Employment Type Full-Time
Job Type Admin - Clerical, Customer Service, Legal
Education Not Specified
Experience Not Specified
Manages Others Not Specified
Industry Other Great Industries
Required Travel Not Specified
Job ID 05090-0011375940
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Client Services Specialist


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