Customer Service Representative
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Customer Service Representative

Job Description

Ref ID: 05010-9502532838

Classification: Customer Service Representative

Compensation: $16.00 to $17.00 hourly

Do you enjoy providing excellent customer service and have a knack for problem solving? Then OfficeTeam has the right opportunity for you!

Our highly regarded company in Mississauga, is currently seeking a Unilingual Customer Service Representative. As the Unilingual Customer Service Representative, you will interact with our distribution partners providing and processing information in response to inquiries, concerns, and requests regarding products and services. The Unilingual Customer Service Representative will work cooperatively with the sales and marketing teams acting as a critical communication link to existing and prospective customers.

Essential Duties & Responsibilities of Unilingual Customer Service Representative:

*Receive, process and verify the accuracy of orders received via fax, email and telephone
*Initiate required action in response to requests for order changes, status updates and general inquires
*Act as a service and support resource to both internal and external customers
*Access the company’s internal systems to obtain and communicate information
*Provide solutions within the company's operational guidelines ensuring customer satisfaction
*Resolve customer complaints via phone, email, mail or social media resolution
*Prepare product or service reports by collecting and analyzing customer information

***For immediate consideration, please send your resume to Sofia Hamidy at [Click Here to Email Your Resumé]

Job Requirements

Required Skills & Experience of Unilingual Customer Service Representative:

*High school diploma or equivalent; college degree preferred
*Proven customer support experience
*Experience working in a fast-paced, constantly changing environment
*Excellent communication skills both written and verbal
*Good time-management, multi-tasking and follow-up skills
*Ability to work independently as well as engage others when required
*Customer centric, energetic, with outgoing personality and superb interpersonal skills
*Proficiency with computers (Microsoft Word, Excel and Outlook)
*Ability to learn quickly

OfficeTeam, a Robert Half Company, matches professionals in the administrative field on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you. Our personalized approach, innovative matching technology and global network with local market expertise help you find the legal opportunities that match your skills and priorities — fast. By working with us, you have access to challenging opportunities, competitive compensation and benefits, and training to enhance your skill sets.

From philanthropy to environmental stewardship to employee programs, Robert Half is proud to have an active role in the communities in which we live and work. Our company has appeared on FORTUNE’s “Most Admired Companies” list every year since 1998.

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Contact your nearest OfficeTeam location at 888.490.4154 or visit www.roberthalf.com/jobs/officeteam to apply for this job now or find out more about other job opportunities.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2020 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.

By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.

Job Snapshot

Base Pay 16.00 CAD - 17.00 CAD /Hour
Employment Type Full-Time
Job Type Admin - Clerical, Customer Service, Legal
Education Not Specified
Experience Not Specified
Manages Others Not Specified
Industry Other Great Industries
Required Travel Not Specified
Job ID 05010-9502532838
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Customer Service Representative


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