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Agent service à la clientèle (Customer Service Agent) job in Montreal at GLS Canada

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Agent service à la clientèle (Customer Service Agent) at GLS Canada

Agent service à la clientèle (Customer Service Agent)

GLS Canada Montreal, Quebec Full-Time
$16.50/ hour
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Nous sommes présentement à la recherche d’un(e) agent(e) au service à la clientèle pour notre succursale de Verdun.

Date de l’affichage: 2021-02-24
Numéro de l’affichage: MTL_SAC_2021
Horaire de travail: Lundi au vendredi de 9:00 am à 18:00 pm
Contrat: Temps plein, permanent, télétravail
Salaire: 16,50 $/h *SALAIRE RÉVISÉ POUR AVRIL 2021 À 18.50 $/H
Adresse du lieu de travail: 5005, Gilmore, Montréal, H4E 4H9
*
Formation rémunérée de trois semaines à notre siège social situé à Dorval

*Matériel nécessaire pour le télétravail entièrement fourni

Tâches/responsabilités:

  • Répondre aux questions des clients par téléphone
  • Effectuer les démarches nécessaires pour répondre à leurs questions
  • Planification de cueillette
  • Procéder à la recherche de colis perdus
  • Autres tâches connexes

Exigences/compétences:

  • Service à la clientèle impeccable
  • Bilingue (avancé)
  • Expérience en résolution de problème
  • Capacité à travailler sous pression
  • Autonomie, débrouillardise


Avantages:

  • Assurances collectives
  • REER
  • Révision salariale annuelle
  • Rabais corporatifs
  • Accès au programme d’aide aux employés
  • Bonis de référence


Pour postuler: [ Email address blocked ]

*GLS Canada applique un programme d’accès à l’égalité à l’emploi et invite les femmes, les autochtones, les minorités visibles, les minorités ethniques et les personnes handicapées à présenter leur candidature. L’utilisation du masculin est pour alléger le texte.

**********

We are currently looking for a Customer Service Agent for our Verdun terminal.

Posting date: 2021-02-24
Job ID: MTL_SAC_2021
Schedule: Monday to Friday form 9:00 am to 6:00 pm
Contract:
Full-time, permanent, Work from home
Salary: $16,50 per hour *REVISED SALARY FOR APRIL 2021 TO $18.50 PER HOUR
Workplace address: 5005, Gilmore, Montréal, H4E 4H9
*Three-week paid training at our Head Office located in Dorval

*All the equipment necessary to work from home is provided

Tasks/responsibilities:

  • Answering to customer questions by phone
  • Take the necessary steps to answer their questions
  • Pick-up planning
  • Research for lost packages
  • Other related tasks

Requirements/skills:

  • Excellent customer service
  • Bilingual (advanced)
  • Experience in problem solving
  • Ability to work under pressure
  • Autonomy, resourcefulness


Benefits:

  • Group insurance
  • RRSP
  • Annual salary review
  • Corporate discounts
  • Access to the employee assistance program
  • Referral bonus


To apply: [ Link removed ]

*GLS Canada has an Equal Access to Employment Program and invites women, Aboriginal peoples, visible minorities, ethnic minorities and persons with disabilities to apply. The masculine verbage is used to lighten the text.

-


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Job ID: MTL_AGENT_SAC_2021

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