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(CSR) Customer Service Representative - Bilingual is a Plus! job in Toronto at 6 Management

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(CSR) Customer Service Representative - Bilingual is a Plus! at 6 Management

(CSR) Customer Service Representative - Bilingual is a Plus!

6 Management Toronto, Ontario Full-Time
50,000 CAD - 60,000 CAD/Year
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We are seeking a (CSR) Bilingual Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. Bilingual abilities in Spanish are a major plus for the role but are not necessary to apply. 

Responsibilities: 

  • Handle customer inquiries and complaints
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services


Qualifications:

  • Previous experience in customer service, sales, or other related fields
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills


Recommended Skills

  • Customer Service
  • Explain Product Feature
  • Help Customer
  • Identify Customer Need
  • Resolve Customer Concern
  • Resolve Customer Issue

Salary Details

This salary was provided in the Job Posting.
50,000CAD-60,000CAD
Yearly Salary
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Job ID: 6MGMT

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