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Business Analyst job in Toronto at Procom

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Business Analyst at Procom

Business Analyst

Procom Toronto, Ontario Contractor

Business Analyst

On behalf of our client in the Public Sector, PROCOM is looking for a Business Analyst.

Business Analyst – Job Description

  • Identify, gather, document and validate project (business and systems) requirements
  • Develop Use Cases with associated Test Scenarios and expected results
  • Conduct feasibility studies
  • Review systems design
  • Determine systems implementation process, constructs workflow charts and diagrams
  • Recommend controls by identifying problems, writing improved procedures
  • Provide references for users by writing user documentation
  • Provide support to and assist with user training
  • Liaise with various departments to ensure the solutions implemented are operational and functioning
  • Perform support to the QA team by assisting with the verification of scripts and confirm business requirements
  • Identify and recommend changes to enhance effectiveness of the system
  • Configure hardware and/or software for the purpose of demonstrating system behavior and troubleshooting when investigating problems as well as detailed analysis of transaction processing design
  • Develop device availability reports as well as service failure reports and statistics

Business Analyst – Mandatory Skills

  • University degree in Computer Science/Electronic Engineering or a combination of education, training and experience deemed to be equivalent
  • Demonstrated experience in payment technology, digital products and channels
  • Understanding of automated fare collection concepts used in public systems
  • Extensive experience in assessing, developing and analyzing business and system requirements
  • Knowledge of network and data communication protocols
  • Proven analytical and problem-solving skills to identify, validate and verify system, software application and payment device issues
  • The ability to thrive in fast-paced environments while being flexible and able to handle rapidly changing scenarios
  • Ability to work under high service demands and time constraints
  • Excellent verbal and written communication skills
  • Proficiency in MS office (e.g., Outlook, Word, Excel, PowerPoint, etc.)
  • Perform interface validation using Perl or Shell Scripting

Business Analyst – Nice to Have Skills

  • ITIL, CBAP, PBA and/or PMP certification an asset

Business Analyst - Assignment Start Date

ASAP – 24 months to start

Business Analyst - Assignment Location

Toronto, ON – Work Remotely


Recommended Skills

  • Analysis
  • System Requirements
  • Reports
  • Business Requirements
  • Software Documentation
  • Microsoft Excel
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Job ID: 321051


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