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Future You wants to know – what is life at UPS really like? You’ll see that it’s about opportunity, teamwork, a supportive culture and benefits that help you become everything you’re envisioning right now.Explore the many ways UPS can enrich life for Future You. And if you’d like benefit information, find it with the specific job you’re looking for.
Job Description:
Job Summary This position achieves their assigned sales plan by generating profitable UPS revenue growth through the development of new business and the retention of existing business within their assigned accounts. He/She analyzes customers’ current supply chain needs to create appropriate solutions and promptly respond to customers’ requests. This position builds successful partnerships with key stakeholders at all levels of customers’ organizations to cultivate relationships and generate revenue opportunities across all product and service lines. He/She meets with customers to discuss complaints and obtain supporting documentation (e.g., invoices, etc.). This position collaborates with operations to implement accounts with special needs (e.g., unique delivery schedules, extra conveyors, additional drivers, etc.) to adequately handle customers’ shipping needs. Responsibilities • Executes on previously signed contracts (e.g., UPS Freight) to introduce new products and services to customers and expand business within customer accounts • Performs pre-call analysis (e.g., researches account history, shipping details, complaints, etc.) to prepare for sales calls • Responds to internal sales leads from various sources (e.g., Sales Lead Incentive Management system, operations, Package Operations staff, etc.) to identify sales opportunities and create a sales strategy • Analyzes price quotes to verify accuracy and determine how to propose the solution to the customer • Generates customer-facing reports to outline shipping history, billing history, and accounts’ incentives (i.e., contracted discounts) and renegotiate contracts • Utilizes Salesforce to document customer information and provide account status to the sales team • Trains customers on proper packaging techniques to avoid damages Qualifications • Experience with supply chain concepts - Preferred • Meets local age and operations requirements to operate a vehicle • Provides own vehicle for business
UPS Canada is a diverse and equal opportunity employer. Please advise our HR representatives if workplace accommodation is needed. Thank you for your interest in UPS Canada.
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Job ID: R21000047
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