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Office Services Clerk job in London at Procom

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Office Services Clerk at Procom

Office Services Clerk

Procom London, Ontario Contractor
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Office Services Clerk

On behalf of our client in the Consulting Sector, PROCOM is looking for a Office Services Clerk.

Office Services Clerk – Job Description

  • Supporting our internal clients, responsibilities will include providing mail and courier support as well as assist with special client related projects. This position requires a self-motivated individual with excellent organizational, analytical and communication skills who has a basic understanding of time management
  • Providing our internal/external clients with enhanced customer care from 8:00 am to 6:00 pm, this includes responding to issues, concerns, providing information etc.
  • Checking the Business Centre database on a regular basis for client requests
  • Logging and distributing faxes with the scheduled mail runs
  • Receiving, checking and logging on the PremierOffice all inbound courier packages
  • Sorting and distributing daily inbound/outbound interoffice mail
  • Loading /unloading mail carts and completing mail delivery (2 times per day)
  • Sorting and packing interoffice mail for prescheduled mail runs to other GTA location
  • Advising client of rush inbound urgent packages and envelopes
  • Checking mail without recipient’s name on the iClient and mail distribution sheet and posting unidentified mail on the “Notice Board”
  • Sorting & processing of Canada Post incoming/outgoing mail including Registered mail utilizing the Pitney Bowes System, and performing general maintenance of mailing machine
  • Utilizing the PremierOffice database to check for all outgoing couriers, and updating with tracking information
  • Preparing and Processing Registered Mail and Xpress Post Mail using the Canada Post “SendPro” online system
  • Inputting domestic and international couriers using FedEx & DHL system and utilizing PremierShipping tool.
  • Monitoring courier delays using FedEx & DHL alert systems, updating delivery addresses and phone numbers as requested to expedite deliveries
  • Processing inter-office domestic mail to the Canadian offices three times per week
  • Providing key operator duties for photocopiers, ensuring paper trays are replenished regularly
  • Monitoring toner and paper supplies and ensuring an adequate inventory is at hand at the printer stations
  • Updating the client staff list/mail slots and advise “New Hires” of their mail slot location
  • Picking-up courier packages at timed intervals throughout the day
  • Issuing and maintaining inventory of daily security visitor pass
  • Logging in and out projectors for internal and external use and ensuring inventory of projectors are up to date using the PremierOffice _ Equipment database
  • Maintaining standard supplies in the convenience centre
  • Monitoring and replenishing supply in the copy room (as per LOS supply list)
  • Ordering supplies as requested by clients (orders are place once per week on Tuesdays)
  • Checking and logging orders
  • Receiving and delivering large cartons to internal clients
  • Completing monthly Health & Safety floor checks
  • Liaising with the Business Centre Supervisor/Manager on a regular basis to ensure the customer service objectives are met in-keeping with the visions of Ops.

Office Services Clerk – Required Experiences and Skills

Experience Required

  • This role is best suited to an individual who has a minimum of 3+ years of relevant experience in office services
  • Previous experience working in a Professional Services Firm preferred Technical Skills
  • Experience with Google Suite – Must have
  • Experience with Microsoft Office – Must have

    Other Skills
  • Excellent oral and written communication skills
  • Excellent organizational skills and the ability to prioritize multiple responsibilities.
  • Exercises discretion when dealing with confidential information
  • Detailed-focused with the ability to complete tasks with limited supervision.
  • Ability to work in a deadline-oriented environment.
  • Exhibits professionalism.
  • Communicates regularly and professionally with internal colleagues
  • Speak, listen and write in a clear, thorough and timely manner using appropriate and effective communication tools and techniques.
  • Establish and maintain positive working relationships with others both internally and externally to achieve the goals of the organization.
  • ability to adapt to changes in deadlines or urgent tasks

Office Services Clerk - Assignment Start Date

ASAP – 6 months to start

Office Services Clerk - Assignment Location

London, ON – Onsite


Recommended Skills

Time Management
Customer Service
Data/Record Logging
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Job ID: 304431


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