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Continuous Improvement Manager job in Mississauga at Mother Parkers Tea & Coffee

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Continuous Improvement Manager at Mother Parkers Tea & Coffee

Continuous Improvement Manager

Mother Parkers Tea & Coffee Mississauga, Ontario Full Time

Who we are

We are one of the largest tea and coffee manufacturers in North America, with a mission to create a better beverage experience for our customers. As a leading customer solutions provider to some of North America's largest retailers and foodservice chains, we use state-of-the-art technology and new product innovation to help our customers grow their business and deliver superior products to their clientele.  

Our team of coffee and tea experts is deeply passionate about what we do, proud of our 100+ years of business success, and excited about building a future with endless possibilities. Come join our team and work among the best, collaborate with high performers, and contribute to challenging work every day! 

Who we need

As part of the leadership team, with a mission to identify areas for continuous improvement, cost reduction, and performance enhancement, we have an opportunity for a Continuous Improvement Manager. Reporting to the Plant Manager at our RealCup facility in Mississauga, you will be responsible for developing, validating, and leading the Plant’s Continuous Improvement Program. You will play a critical role proactively identifying areas for improvement and the solutions needed to enhance our competitiveness and profitability, aligning the program to the Operational Excellence Roadmap.

What's in it for you

Impact and autonomy. You will have the chance to spearhead projects that align with our vision to become a world-class production facility. What we do today isn't necessarily what we will do tomorrow; we want your ideas, and we want you to play a role in bringing them to life. You will have a voice on the leadership team and the influence to create a pipeline of improvement activities, including establishing a maintenance excellence program. The impact of your work will be both immediate, with increased efficiencies and managing a co-op student, and far-reaching at the organizational level. If you've enjoyed a premium tea or had a cup of coffee on the go in the morning and it didn't cost you $5, it's probably been roasted and packaged by us 

Career development. At Mother Parkers, our commitment to continuous improvement starts with our people. Everyone on the production floor has achieved some level of Lean Six Sigma; if you haven't completed your Black Belt yet, we will support you in that effort. Whether you are interested in moving up within Operational Excellence or pursuing another leadership opportunity, you will be supported in your goals.

A company that cares. You will be part of a company that prioritizes health and safety. We sent a request to the provincial government for a vaccine clinic to be held on-site; and were able to vaccinate our employees and many of their family members as well. In addition, our COVID protocols include: a screening kiosk, human-to-human interaction if an alert is triggered, and multiple audits through the day to ensure disinfection, distancing (obtained partly through staggered shift starts and lunchroom barriers), and masking protocols are being adhered to.

What you will do:

  • Set direction. You will lead the Plant’s Continuous Improvement Program, ensuring it aligns with the Operational Excellence Roadmap as part of the strategic planning for the site in conjunction with the company as a whole. You will align CI initiatives with the site's key performance indicators to drive SQCDPE improvement.
  • Champion. You will utilize lean methodologies and tools to promote the extraction of dollars in play. You will identify where CI Systems are required to optimize manufacturing or transactional processes and design and implement the solution ensuring each system is scalable and sustainable.
  • Collaborate. You will work directly with the Plant Manager and their teams to plan, set in motion, and oversee specific CI projects to drive the lowest possible operational cost. You will provide technical processing expertise to support yield improvement activities. 
  • Build and execute a Continuous Improvement program. You will lead and manage value stream mapping activity for the site; and a comprehensive pipeline of improvement activities. You will ensure continuity of critical continuous improvement systems for each project and each value stream, for example, Kaizen, 5S, Visual Factory.
  • Measure and report. You will track CI progress and report to the business on a predetermined frequency. You will demonstrate and track key metrics of improvements in each activity, ensure the sustainability of projects, and report on the financial impact of cost savings opportunities.
  • Drive results. You will work with the company following the Lean/Six Sigma Framework as well as the framework for driving excellence in Maintenance ('Maintenance Excellence Program'). You will: 

- Balance prioritization to optimize results across the Operational Framework SQCDPE.

- Leverage benchmarks to identify objectives. 

- Ensure sharing and standardization of best practices.

- Work closely with the engineering and processing teams to drive efficiency and yields in processing and packaging operations.

- Propose and implement new methods and processes for existing production systems, i.e., Probat DMS, MS AX, Powerplant, control systems. 

  • Inspire and influence. You will lead, develop and coordinate continuous improvement transformation plans for plant management and supervisors, including charter development and implementation plans. You will lead cross-functional teams to resolve projects, guide data-driven decision-making, and provide technical problem-solving advice to internal clients and technology partners.
  • Coach and mentor. You will coach and mentor the plant team from managers to operators using various lean six sigma tools, concepts, and practices to ensure the sustainment of culture transformation. You will foster a proactive and lean culture transformation from the plant floor through to plant management.

What you bring to the role:

  • The education and experience. You may have a degree or diploma in Engineering (Industrial, Mechanical), Operations Research, or Engineering Management. You have certification in Continuous Improvement and at least a Six Sigma green belt (a black belt is preferred). You have applied your theoretical knowledge over the last five years working in manufacturing or production, ideally in a cross-functional environment focused on Industrial cost control, reporting and analysis, safety, and efficiency. You have 2+ years leading continuous improvement implementation with a demonstrated ability to effectively implement Continuous Improvement Programs resulting in positive change.
  • The interpersonal skills. You can lead and coach cross functional teams at any level from the plant floor to senior leadership. You have the ability to influence and inspire people to execute and engage with the continuous improvement plan and projects you oversee. Your communication skills are exceptional, and you can build strong relationships with everyone you work with. You are willing to start or end work earlier or later to meet with different shifts, teams, and managers.
  • The logic. You have outstanding critical thinking skills. You are solution-oriented and approach problems like an engineer. You have experience with industry-standard problem-solving methodologies (LSS, DMAIC). 
  • The project management. You have proven success identifying CI opportunities and you have experience planning, resourcing, executing, and evaluating projects end-to-end. 
  • The technical understanding. You have advanced-level MS Office (primarily Excel, PowerPoint, Visio) and data manipulation and visualization skills. You have an innate ability to fully comprehend new processes and systems quickly, with close attention to detail.

What we offer you:

  • We want you to feel appreciated. We provide a competitive Total Rewards package, including health benefits from Day 1, employer-matched retirement savings plans, and optional Health or Wellness Spending Account. In addition, many of our team members enjoy flex hours and the opportunity to work from home.
  • We value continuous learning, skills development, and career growth, and we offer a Tuition Assistance Program for learning outside our environment.
  • We want you to take your work home. While you don't have to drink coffee to work here, we have an employee discount on all our coffee and tea products.

If you feel you have 70% or more of the qualifications we are looking for, we invite you to express your interest here. While we can't guarantee an interview, we do promise to review your resume and see if this might be a good fit for both of us.

Mother Parkers is committed to providing accommodations for persons with disabilities. Accommodation is available on request for candidates taking part in all aspects of the selection process.


Recommended Skills

  • Attention To Detail
  • Auditing
  • Blackbelt
  • Business Process Improvement
  • Coaching And Mentoring
  • Communication
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Job ID: 11694264


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