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Customer Care Representative

Hub International Nelson, British Columbia Full-Time
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Are you looking for a new career and are willing to learn on the job? If you like the idea of interacting with customers, providing expert advice, and creating a positive customer experience, we want YOU !

This is an ideal role for a strong team player who is detailed oriented, enjoys working with people and a commitment to deliver results on required deadlines. This role will require a flexible individual to adapt to the growth of the business! This entry level role is a great opportunity for individuals that want to get into the insurance industry and advance their career.

What we offer!

Competitive wages with increases for successful completion of training

Flexiblemedical and dental benefits

An education reimbursement program

RRSP matching program

Acorporateculture unlike any other

If you are interested in growing your career, you will are able to see more opportunities across our 80+ branches, in 4 provinces and territories.

The Role: Auto Associate

Summary of Position

You will advise new and existing clients in the branch on how to best protect their assets when it comes to automobile insurance. You will build relationships with clients, colleagues and dealership representatives to grow your professional network. You will offer solutions , proactively and creatively, using a diverse selection of insurance products while achieving performance targets. You will process a wide variety of auto insurance transactions . You will develop new business by cross selling and making referrals to Personal & Commercial Lines. You will have continuous learning and development opportunities to maintain licensing requirements and work towards your career goals.

Responsibilities

Build relationships with clients, colleagues andautomobiledealership representatives to grow your professional network

Proactively and creatively offer solutions using a diverse selection of ICBC and private insurance products while achieving performance targets

Process a wide variety of auto insurance transactions including renewals, new plates, transfers, cancellations, debt payments and more

Develop new business by cross selling and making referrals toour Personal & Commercial Insurance Lines

Qualifications

Exceptional customer service skills

Excellent written and verbal communication

Ability to work in a busy, fast paced environment and handle high volumes of transactions

Weekend and Evening availability, depending on the needs of the branch

Willingness to obtain a Level 1 license

The employment offer is contingent upon completion of a successful background check

WHAT DO WE VALUE? We are looking for those who believe in:

Entrepreneurship – We encourage innovation and educated risk-tasking

Integrity – We do the right thing every time

Teamwork – We work together to maximize results

Accountability – We measure and take responsibility for outcomes.

Service – We serve our customers, communities and colleagues

If you value what we value, and like the perks along the way – Apply TODAY !

Why Choose HUB?

Throughout our network of more than 450 HUB offices in North America, we offer a competitive, exciting and friendly work environment that strategically positions our employees for longevity and success. At HUB, we believe in investing in the future of our employees, and provide continuous opportunities for growth and development. Our entrepreneurial culture fosters an environment that empowers our people to make the best decisions for our customers and organization, focusing on expanding the industry knowledge of our insurance professionals to better serve our valued clients. We are committed to providing you with competitive and flexible benefits options that are rooted in your current needs, yet evolves as your needs change over time. Join us in taking the first step toward creating a future that combines a diverse, challenging work environment with financial security and career satisfaction

We are the perfect fit if YOU :

are seeking a progressive work environment at a rapidly growing organization

have a desire to help others protect their future

have an entrepreneurial spirit and are challenged by the opportunity to grow the business

are focused on learning and development to enhance your industry knowledge and expertise

are a self-starter willing to invest time and energy to learn the technical aspects of ourbusiness

believe in integrity and building success by developing relationships with others

Your future with HUB:

Choose a career with HUB International and take the first step toward creating a future that combines a diverse, challenging work environment with financial security and career satisfaction. By joining HUB you will become part of a rapidly growing company that offers significant opportunity for advancement.

HUB is a company where your contributions will make a difference. We invite you to learn more about our team at www.hubinternational.

#LI-POST

Department Sales

Required Experience: Less than 1 year of relevant experience

Required Travel: No Travel Required

Required Education: High school or equivalent

 

Recommended skills

Team Working
Commercial Awareness
Self Motivation
Curiosity
Attention To Detail
Selling Techniques
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Job ID: 706743

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