Part-Time Dispatch Specialist (M-F 1pm to 6pm) job in Winnipeg at UPS

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Job Description:

The Dispatch Specialist handles day-to-day service issues within an operation (e.g., on-call Air pickups, heavy pick-up accounts, unforeseen events,
etc.). This position coordinates the needs and efforts of the operation to ensure internal and external customer satisfaction is met. He/She facilitates the smooth execution of procedures and management of systems.

JOB DUTIES

• Dispatches delivery and pick-up events to communicate projected transportation flows

• Balances pick-up work among service providers as needed to incorporate into dispatch plans.

• Reviews and analyzes data

• Resolves customer concerns within the operation

• Monitors internal systems and overall administrative functioning

• Supports safety and compliance within the operation

• Plans and completes work with thoroughness, giving attention to specific information, and individual details, conditions, necessary record keeping and elements of that work.

QUALIFICATIONS

• High School Diploma, GED, or International Equivalent

• Strong written and verbal communication skills

• Multi-tasking abilities

• Working knowledge of Microsoft Word, Excel, Access and Outlook

• Willing to work schedule of Monday through Friday, 9:00 a.m to 1:00 p.m. and additional hours on occasion

UPS Canada is a diverse and equal opportunity employer. Please advise our HR representatives if workplace accommodation is needed. Thank you for your interest in UPS Canada.