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Business Analyst (Business Intelligence) at Procom

Business Analyst (Business Intelligence)

Procom Toronto, Ontario Contractor
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Business Analyst (Business Intelligence) Responsibilities
On behalf of our client in the Public Service Sector, Procom is seeking a Senior Business Analyst - BI

Business Analyst (Business Intelligence) Responsibilities

  • Documenting current state processes including inefficiencies metrics (cost, time, etc.); process benchmarking when appropriate
  • Assessing current state of the business, identifying and documenting process gaps and making recommendations on future state improvements to business processes and systems
  • Performing detailed business requirements and business process analysis in support of the solution strategies and business cases
  • Working with SMEs and conducting requirements gathering / elicitation; performing business analysis to identify business solution
  • Documenting business and technical requirements based on identified gaps and improvements
  • Developing functional, non-functional and technical specifications
  • Experience defining wire-frames, dashboards, reports as well as self-serve requirements for business analytics deliverables
  • Producing documentation including business/functional and non-functional requirements and specifications, end-to-end business scenarios, user stories and tracking information within the MR4TFS application and SharePoint, as applicable
  • Working with IT architects, technical leads and quality assurance analysts to evaluate vendor solutions that include hardware/software deliverable, configuration management, documentation, change management and implementation plan and ensure that the solutions meet the business needs in defined quality standards
  • Working with others, i.e. other relevant Business Analysts and Solution Architects, for opportunity assessments, business cases, preparing requirements, specifications, business processes and recommendations, as necessary
  • Organizing and/or providing training on the use of deliverables, along with the development of training materials
  • Creating and delivering formal presentations to senior management, alongside necessary project documentation for project stakeholders, developing meeting objectives and agendas and taking meeting minutes as required
  • Providing updates to Project Manager regarding overall BA activities progress, reported business issues, defects, and the progress of resolutions
  • Other project duties as assigned
  • Occasional on-site visit and meeting may be required in different locations and shifts.

Business Analyst (Business Intelligence) Must Have Skills

  • Minimum 10 years of business consulting experience
  • Minimum 5 years of experience as a BI, business and/or process analyst
  • Demonstrable experience with, and completion of, Business Intelligence – Reporting and Analytics projects
  • Strong familiarity and understanding of Key Performance Indicator (KPI) analysis and performance measurement including dashboards
  • Demonstrable experience engaging with stakeholders from different areas of the business; Experience in dealing with complex business problems, identifying business/functional requirements, user stories and recommending how to best support them through processes and applications
  • Excellent communicator, both oral and in writing and ability to manage and influence stakeholders; Strong ability to sell recommendations and solutions by stating advantages and value in business terms.

Business Analyst (Business Intelligence) Nice to Have Skills

  • Experience in process analysis, modelling and future-state design in a complex and agile-driven environment
  • Experience with and completion of AVL/CAD and IVR projects; Experience with transit central dispatch systems, onboard dispatch systems and/or strong familiarity and understanding of dispatch domain an asset
  • Expert, hands-on knowledge of MS Office tools
  • Experience facilitating RFP process, drafting procurement documents including technical and functional requirements and specifications, is an asset
  • CBAP, PBA and/or PMP certification(s) is an asset
  • Public Service experience is an asset

Business Analyst (Business Intelligence) Start Date

Business Analyst (Business Intelligence) Duration
10 months contract


Recommended skills

Business Process
Business Requirements
Business Analysis
Functional Requirement
Requirements Elicitation
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