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Credit Team Lead

WORLDPAC Canada Mississauga, Ontario Full-Time
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WORLDPAC Canada is seeking a Full-Time Credit Team Lead – Mississauga, ON

WORLDPAC, a subsidiary of Advance Auto Parts, imports and distributes original equipment and quality replacement automotive parts to select specialty import and domestic service centers.

What we have to offer:

  • Career Advancement – internal promotions
  • Competitive benefits package after 90 days of employment – health/dental, life insurance, AD&D, short/long term disability, etc
  • Company RRSP program
  • Employee Stock Option Purchase Plan
  • Teammate discount on auto parts
  • Vacation and Sick time off plans
  • Safety Boot allowance
  • Robust on-line training programs
  • Provide a safe and healthy work environment
  • Offer a charitable giving program

Summary of Job Description:

The Credit Lead is responsible for assisting the National Credit Manager with the credit, collections, cash applications and customer service functions of the credit department as well as maintaining a reduced collection desk

Primary responsibilities of this position include, but are not limited to:

  • Maintain a positive attitude within the team
  • Make credit decisions within assigned authority
  • Approve credit applications
  • Analyze and collect outstanding accounts
  • Negotiate payment terms with customers to ensure transactions are properly secured
  • Deals with escalated customer inquiries
  • Process account reconciliations
  • Establish relations with the largest customers
  • Manage relations with sales and operations
  • Create debit and credit memos
  • Providing credit ratings
  • Identify accounts to be sent to external collection agencies
  • Employee scheduling and approval. Reviews employee timecards for accuracy as a back up
  • Training new hires.

Key Qualifications:

  • Ability to empower people, and use innovative approaches in situations involving rapid change, shifting priorities, and/or simultaneous demands
  • Excellent interpersonal, analytical, and collaborative skills, as well as a demonstrated ability to assess situations from a business perspective
  • Experience working in a team-orientated, collaborative environment, with strong leadership skills
  • Excellent attendance and tardiness record
  • Has experience working in a multi-branch environment on a national scale; experience in a credit and collection department
  • Excellent written and verbal communication skills
  • Bilingual English and French preferred
  • Proficient with Microsoft applications, including Word and Excel as well as AS/400 system

WORLDPAC endeavors to make its recruitment process accessible to any and all users. Reasonable accommodations will be provided, upon request, to applicants with disabilities in order to facilitate equal opportunity throughout the recruiting and selection process. Please contact WORLDPAC Human Resources at

ext. 2245 to make a request for reasonable accommodation during any aspect of the recruiting and selection process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.

Recommended skills

Team Working
Verbal Communication
English Language
French Languages
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Job ID: R-81453


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