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Communication Advisor at

Communication Advisor

Ottawa, Ontario Full Time
55,000 CAD - 60,000 CAD/Year
Apply Now
Ref ID: 05030-0011750090

Classification: Customer Service Representative

Compensation: $55000.00 to $60000.00 yearly

Robert Half Talent Solutions is looking for someone who loves building solid customer relationships for a Bilingual Customer Service Representative position. This Customer Service Representative position could be an excellent career opportunity for you, if you are articulate and highly-skilled. This Customer Service Representative job is full-time and located in Ottawa, Ontario. If you want to work in a dynamic, rapidly-changing call center, this could be the job for you!


Responsibilities

  • Offer friendly, accurate customer service in a timely fashion
  • Manage the fielding and sending of important written business correspondence
  • Manage and place incoming telephone calls
  • You will likely support business development and client referral goals by actively cross-selling and referring customers

The successful candidate will have the following:

  • Strong problem solving and analytical skills
  • Bilingual (French/English)
  • Strong customer service and office administrative skills
  • Strong communication skills, both verbally and in writing
  • Demonstrated talents in communicating and interacting with clients/customers, both internal and external
  • Experience using Microsoft Office
  • Proven knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
  • Experience with benefits administration
  • Proofreading experience
  • Communication Skills experience preferred
  • Comfort in pursuing resolutions to complicated customer inquiries using complex research methods
  • Proficient with computers and technology platforms
  • 2+ years' experience of demonstrated performance in a goal-driven & customer-focused environment preferred

Our Administrative and Customer Support team of contract talent solution professionals would love to discuss your career goals with you.


For confidential consideration for this role, Apply Today or give us a call at

613-234-0159
and ask for Andrea!




OfficeTeam, a Robert Half Company, matches professionals in the administrative field with remote or on-site jobs on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you. Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches your skills and experience with jobs.

When you work with us, you’re working with the best. Our parent company, Robert Half International Inc., has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998.

Questions? Call your local office at

1.888.490.4154
. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2020 OfficeTeam. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use ([ Link removed ]

Recommended Skills

Communication
Complex Problem Solving
Selling Techniques
English Language
French Languages
Multilingualism

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Salary Details

This salary was provided in the Job Posting.
55,000CAD-60,000CAD
Yearly Salary
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Job ID: 05030-0011750090

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