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Communication Advisor at

Communication Advisor

Ottawa, Ontario Full Time
55,000 CAD - 60,000 CAD/Year
Apply Now
Ref ID: 05030-0011750090

Classification: Customer Service Representative

Compensation: $55000.00 to $60000.00 yearly

Robert Half Talent Solutions is looking for someone who loves building solid customer relationships for a Bilingual Customer Service Representative position. This Customer Service Representative position could be an excellent career opportunity for you, if you are articulate and highly-skilled. This Customer Service Representative job is full-time and located in Ottawa, Ontario. If you want to work in a dynamic, rapidly-changing call center, this could be the job for you!


Responsibilities

  • Offer friendly, accurate customer service in a timely fashion
  • Manage the fielding and sending of important written business correspondence
  • Manage and place incoming telephone calls
  • You will likely support business development and client referral goals by actively cross-selling and referring customers

The successful candidate will have the following:

  • Strong problem solving and analytical skills
  • Bilingual (French/English)
  • Strong customer service and office administrative skills
  • Strong communication skills, both verbally and in writing
  • Demonstrated talents in communicating and interacting with clients/customers, both internal and external
  • Experience using Microsoft Office
  • Proven knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
  • Experience with benefits administration
  • Proofreading experience
  • Communication Skills experience preferred
  • Comfort in pursuing resolutions to complicated customer inquiries using complex research methods
  • Proficient with computers and technology platforms
  • 2+ years' experience of demonstrated performance in a goal-driven & customer-focused environment preferred

Our Administrative and Customer Support team of contract talent solution professionals would love to discuss your career goals with you.


For confidential consideration for this role, Apply Today or give us a call at

613-234-0159
.



Robert Half est la première et la plus grande firme de solutions de gestion des talents spécialisées au monde, qui met en relation des chercheurs d'emploi hautement qualifiés avec des opportunités au sein de grandes entreprises. Nous offrons des solutions de placement contractuel, temporaire et permanent dans les domaines de la finance et de la comptabilité, des technologies, du marketing et de la création, et du soutien administratif et à la clientèle.

Robert Half vous met dans la meilleure position pour réussir en défendant vos intérêts et en faisant la promotion de votre profil auprès des employeurs. Nous vous donnons accès aux meilleurs emplois, à une rémunération et à des avantages sociaux compétitifs, ainsi qu'à des formations en ligne gratuites. Restez au courant de toutes les opportunités, même en déplacement. Téléchargez l'application Robert Half et postulez en un seul clic, recevez des notifications instantanées pour les emplois proposés par l'IA, et plus encore.

Des questions? Communiquez avec le bureau de votre région au

1.888.490.4154
. Tous les candidats répondant à des offres d’emploi au Canada doivent être autorisés à y travailler.

© Robert Half, 2021. Numéro de permis du Québec AP-2000503. En cliquant sur « Postuler maintenant », vous acceptez les conditions d’utilisation de Robert Half ([ Link removed ] ).

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Salary Details

This salary was provided in the Job Posting.
55,000CAD-60,000CAD
Yearly Salary
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Job ID: 05030-0011750090

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