Service Technician job in St. Catharines at TalentMinded

Our client is adding a Service Technician to the team in St Catharines. They need someone who excels at customer facing work and is comfortable working independently, out of the store, tackling hands-on mechanical challenges. This is an opportunity to learn-on-the job and take the next step in your career through paid training.

Who you are

You can fix mechanical issues while keeping a meticulous record of the parts you used and the products you handled. An empathetic listener, curious problem solver, and friendly communicator, you genuinely like to help people.

What you will do

• Diagnose and repair. You will quickly learn how to repair equipment, and thrive in an independent role. This may include but is not limited to creating the service order and quotes; repairing manual and power equipment.
• Deliver a great customer experience. You will work with customers to understand issues and concerns with equipment, navigating communication issues and troubleshooting problems.
• Be flexible and mobile. You have a driver's license and are willing to travel throughout the Niagara Region to client homes and various facilities.

What you bring

• Technical skills. You have previous experience completing mechanical repairs. Exposure to an ERP system is considered an asset.
• Team player approach. You know the importance of coming together for a single goal, to work cohesively and backup your teammates. You bring strong values of respect, responsiveness and an outstanding work ethic with you.
• Communication Skills. You can communicate clearly and concisely over the phone, in person and on paper. You can provide outstanding customer service.
• You are empathetic to others needs and circumstances. You can navigate any situation in a friendly, professional, and compassionate manner.
• Additional must-have requirements. You can lift up to fifty (50) pounds to move or repair equipment. You have a valid Class G driver's license and clean driving record. You have a clean criminal background check and are bondable.

If you would like to learn more or apply for this role, please submit your resume and qualifications here. 

Our client is committed to fostering an inclusive and accessible environment where employees feel valued and respected, and where every employee has the opportunity to realize their potential. They are committed to providing reasonable accommodations, if required, and will work with you to meet your needs.