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Software Engineer

Microsoft Vancouver, British Columbia Full-Time
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Software Engineer – Skype/Teams/IC3

Who are we?

Intelligent Conversation and Communication Cloud (IC3) powers billions of real-time customer conversations across Microsoft’s first party (Teams, Skype), and second party (Dynamics) solutions. IC3 enables reliable and high-quality audio/video calling, meeting, and messaging services that work every time from anywhere seamlessly across all customer touchpoints. IC3 makes conversations on our platforms more intelligent in real-time empowering best-in-class productivity tools for the modern workplace where every call, meeting, or chat will make the next one better.

We have a wealth of capabilities and talent in the communication space which no other company in the world can match. Teams/Skype has been rapidly growing its user base and has hundreds of millions of active users around the globe. Skype is simply world’s largest telephony provider carrying the largest amount of international calling traffic and not that long ago, Skype reached a huge milestone of two billion call minutes per day. Skype for Business, AKA Lync, is one of the fastest growing businesses in Microsoft and is “probably the most important things to happen for the office worker since the PC came along (Bill Gates)”. Ninety percent of the Fortune 100 companies and 70% of the Fortune 500 companies are Skype for Business customers.

Software Engineer

We are looking for a candidate who is passionate about building high quality reliable Cloud Service features. As an engineer in our team, you’ll be working on changes to one or more services to meet the growing needs of Microsoft first party and second party solutions. In particular, for a given feature you’ll be expected to meet with stakeholders/PM to get the requirements, document the design and review within the team, implement the design, create unit tests on your changes, manage the flighting of the new feature, and implement additional monitoring and metrics as needed for the feature. In short, you will truly own your feature from start to finish.


Key responsibilities

Implement features as part of delivering our Communication Platform.

Adhere to and drive modern software engineering practices through design and code reviews.

System design through well-defined interfaces across multiple components, code reviews, leveraging data/telemetry to make decisions.

Contribute to developing “best-in-class” engineering for our services by ensuring that the services and the components are: well-defined and modularized, secure, reliable, diagnosable, actively monitored and reusable.

Improve test coverage for services, organize and implement integration tests, and resolve problem areas.

Consider testability, portability/monitoring, reliability, and maintainability, and understand when code is ready to be shared and delivered.

Gain a working understanding of Microsoft as a business and collaborate with mentors and leaders in order to contribute to cohesive, end-to-end experiences for our users.

Focus on customer/partner needs through a data driven approach.



Essential qualifications

BS or MS degree in Computer Science or Engineering OR equivalent years of work experience.

Software design and development experience with backend services.

Hands on experience in any Object Oriented coding language such as C++, C#, Java or Python.

Preferred qualifications

Ability to communicate technical details clearly across organizational boundaries.

Experience in DevOps to maintain live services and\or application frameworks.

Cloud and services experience, with Azure cloud experience highly desirable.

Excellent analytical skills with systematic and structured approach to software design

Passion for building highly scalable, highly reliable services

Experience with or exposure to Agile and iterative development processes.

Interpersonal skills

Growth Mindset with a desire to learn, a tendency to embrace challenges, persist in the face of setback, see failures as essential to mastery, learn from criticism and find lessons and inspiration in the success of others.

Help to create a diverse and inclusive culture where everyone can bring their full and authentic self, where all voices are heard, and where we do our best work as a result.

Confident and articulate in expressing ideas to a mixed audience with varying views and challenges.

A sense of personal ownership and accountability is required, together with the ability to deliver to deadlines while managing internal stakeholder expectations.

Self-motivated?with a?strong drive for reaching across teams and organizations to make progress collaboratively.


Recommended skills

C++ (Programming Language)
Java (Programming Language)
Systems Design
Software Engineering
Code Review
C Sharp (Programming Language)
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