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Bilingual Customer Service Specialists job in Quebec City at Innomar Strategies Inc.

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Bilingual Customer Service Specialists at Innomar Strategies Inc.

Bilingual Customer Service Specialists

Innomar Strategies Inc. Quebec City, Quebec Full-Time
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Are you looking to make a difference in a patient’s life?  At AmerisourceBergen, you will find an innovative culture that is patient focused and dedicated to making a difference.  As an organization, we are united in our responsibility to create healthier futures.

We looking for number of customer service minded individuals to support the operations of our growing Patient Support Programs.  Roles include; 

  • Administrative Assistant 
  • Caseworker Patient Support Coordinator 
  • Reimbursement Specialist

At Innomar, the patient is at the heart of everything we do. Our commitment and work has a significant impact on patients every day.  Our Patient Support Programs are responsible for coordinating support activities for patients, healthcare professionals and other stakeholders of the programs. Some responsibilities may include speaking directly with patients and healthcare professionals, drafting communications, coordinating program services and drug order processing. You are an integral part of the circle of care.

You will know this is the right role if you have a post-secondary education or equivalent in a related discipline, as well as 2 years of experience in customer service or in an office setting is preferred. Being bilingual is required, must be able to speak and write in both French and English. Having the proven ability to act professional and courteous is critical to providing an exceptional customer service experience that our patients have come to expect. You are proficient in Microsoft Office applications (Outlook, Word, Excel, etc.). As part of a growing team, you have strong communication and interpersonal skills.

We offer competitive total rewards compensation. Our commitment to our associates includes benefit programs that are comprehensive, diverse and designed to meet the various needs across our associate population.

Throughout our global footprint and various business units, we take a balanced approach to the benefits we offer. Many benefits are company-paid, while others are available through associate contributions. Specific benefit offerings may vary by location, position and/or business unit.

AmerisourceBergen is a publicly traded Fortune 10 global healthcare solutions company and is one of the world's largest pharmaceutical services companies. Powered by our associates around the world, we provide pharmaceutical products and business solutions that improve access to care.  We operate the backbone of the healthcare supply chain. We drive the future of local care delivery.  We guide medical innovations to market.  We create healthier futures.


Recommended Skills

Microsoft Excel
Microsoft Office
Customer Service
English Language
Interpersonal Skills
Secondary Education
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