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Proposal Writer at Procom

Proposal Writer

Procom Toronto, Ontario Full-Time
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Proposal Writer

The Opportunity:

Procom is seeking a seasoned professional to join our team as a Proposal Writer. Procom is one of North America’s leading staffing and contract workforce services providers. A privately held company, Procom has been deeply committed to continuous growth and improvement for both ourselves and our clients.

This role provides the opportunity to:

  • Build a foundation for long-term career growth in a growing, entrepreneurial IT firm
  • Act as Subject Matter Expert (SME) and lead Procom’s commercial proposal and RFP response activities
  • Lead project teams that deliver proposal responses with persuasive themes, pricing strategies and other elements to ensure winning bids
  • Work in a collaborative Client Management Services team that supports the efforts of account managers to respond to and serve customer expectations

The Company:

Our business succeeds because we are reliable and our clients trust us, and we work hard to earn that trust by providing keen insight and a commitment to transparency. Through ongoing partnerships, we have become recognized as the market-leading source of high-performing services and solutions that transform how our clients acquire and manage the very best talent. With prestigious recognition, including being named one of Deloitte’s Best Managed Companies each year since we first qualified in 2006, we are extremely proud of what we’ve accomplished. In every aspect, we rely on the excellence of individuals to make a difference. We know that people matter, and we want to work with you!

The Role:

As Proposal Writer, your role makes a major contribution to the company’s performance. You will:

  • Organize and deliver corporate commercial capabilities:
    • Understand RFP and procurement language/processes to establish commercial strategies for qualifying, demonstrating compliance, and responding to customer requests
    • Prepare responses to RFP’s and sole-source procurement inquiries, in a timely fashion
    • Collaborate with the Legal and Finance & Admin teams, as well as Senior Management and regional account managers, to ensure external commercial responses and proposals are of the highest quality, compliance, and persuasiveness
    • Maintain a repository of pricing information, commercial terms and conditions and other corporate references to ensure Procom documentation is accurate and consistent with corporate standards
    • Deliver excellent written documentation on time, and subject to tight external deadlines
  • Act as commercial SME, with insights on how to respond to proposals and commercial engagements with customers
  • Maintain a well-organized and accessible knowledge base of pricing and commercial resources that make responses more likely to win, which may include:
    • Staffing markets and staffing clients
    • Competitors and their products/services
    • Public sector stakeholders, public policy drivers and political forces affecting the staffing industry


  • Be the go-to leader at Procom for proposal responses, pricing, and commercial info:
    • Perform detailed analysis of RFP/RFQ/RFI documents to assess requirements
    • Develop compelling proposal narratives that demonstrate the company’s value proposition
    • Maintain a detailed compliance matrix and schedule outlining the entire pursuit process
    • Author questions and clarify requirements to reduce risk/improve probability of winning
    • Ensure proposals properly address SOW, identify missing information, evaluate assumptions, identify risks, evaluate costs, ensure text and responses match requirements
    • Write key sections of proposals including “boilerplate” corporate references, solutions, project delivery methodologies and schedules (with ability to port from one RFP/document to the next)
    • Lead kick-off meetings, assign and coordinate sections, and project manage schedules
    • Work with regional account managers to deliver responses to customers
    • Collaborate with the Procom Legal and Finance & Admin teams to ensure all commercial responses meet legal, commercial, and financial standards of care
  • Provide insights on follow-up contract review and negotiation – to ensure the correct balance is achieved between meeting customer requirements and maintaining commercial and profit goals
  • Continually enhance boilerplate and proposal libraries in support of best practices, using a wide variety of proposal development tools and templates
  • Maintain permitted-accessible digital references on staffing markets, clients, competitors, other stakeholders, and applicable government legislation, etc.
  • Monitor procurement boards, external sites throughout North America, and all other sources of release to build the proposal funnel
  • Coordinate inbound commercial contracts and customer feedback to RFP responses, including initial assessment and processing, with handoff to appropriate internal decision makers
  • Maintain commercial sales tracking capability, and help to update/populate company CRM

Required Qualifications:

  • 5 to 10 years of experience in proposal writing, bid submission and RFP response
  • Extensive knowledge of RFP compliance, along with expert-level skills in bid response development, schedule management, formatting, pricing, and preparation
  • Experience in the staffing market and staffing solutions is an asset
  • Experience in a software solutions, SaaS and/or professional consulting environment is an asset
  • Ideal candidate has demonstrated experience as a commercial analyst or advisor to a sales team, by providing organization, authorship, and project management to RFP processes
  • Ideal candidate has demonstrated familiarity with the North American staffing market
  • Ideal candidate has a customer-centric vision of how competitive businesses win
  • Practical experience as a proposal writer with understanding of response strategy/tactics
  • Practical experience with writing and managing RFP responses of all sizes and dollar values
  • Practical experience with pricing directives, profitability metrics, commercial T’s and C’s, pricing options and considerations to optimize commercial value of proposal responses
  • Strong verbal and written communication skills, and negotiating to influence or impact
  • Strong experience in project management, scheduling, wrangling key contributors, driving toward and achieving deadlines
  • Knowledge of MS Word, MS Project, and related RFP creation tools

Recommended skills

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