Security Officer - Hard Rock Casino job in Coquitlam at Great Canadian Gaming Corporation

Job Location Canada-British Columbia-Coquitlam

Job Stream Security and Surveillance

Site Location Hard Rock Casino Vancouver

Job Type Permanent, Part-Time

Number of Positions 1

Posting Date 07-Apr-2022

Expiry Date 26-Aug-2022

Travel Required Not Required

Educational Requirements N/A

Languages Required English

Job Description

Are you passionate about safety and guest experience? Looking for a place to put your skills to play making guests safe and special? Hard Rock Casino Vancouver is looking for personable, energetic and passionate individuals for the position of full-time Security Officer. Under the supervision of the Security Manager, you will be responsible for protecting patrons, team members, and assets to ensure the integrity of the gaming floor and company property by patrolling and monitoring the entire casino site, interior and exterior, controlling access to keys and restricted areas; and other duties as assigned. This position requires shift schedule flexibility.

DUTIES & RESPONSIBILITIES:

• Greet guests and control access to the Casino
• Monitor, document and report internal and external violations, unsafe conditions, potential hazards, suspicious persons or activities; prepares electronic statements via a non-gaming record keeping system
• Observe various transactions, slot drops, chip/hopper fills and transfers; escorts cash and cash equivalent movements; may assist in fills, credits, drops and key control
• Tag and report found property, transfers items to Lost and Found
• Conduct regular patrols of the facility interior and exterior as directed
• Perform identification checks and escort guests or employees as required
• Respond to emergency situations as requested; while minimizing casino liabilities
• May perform electronic surveillance of non-gaming facilities, including exterior and adjacent properties at some locations
• Refer disputes to the Security Supervisor
• Enroll guests in the Self-Exclusion program
• Ensure compliance with licensing laws, and other statutory regulations
• Perform other duties as assigned or directed

QUALIFICATIONS:

• Strong communication and public relations skills
• Second language an asset
• Previous experience or training in security an asset
• Ability to multi-task and prioritize
• Exceptional organizational, problem solving and conflict resolution capabilities
• Good knowledge of MS Office and Outlook
• Certification in Occupational First Aid Level 2 and WHMIS an asset
• Completion of Gaming Security Officer training an asset
• High school diploma required, post secondary education an asset
• Provides a Great Experience and Memory to all guests, both external and internal
• Live GCC’s Values on the job: Integrity, Team Engagement, Drive to Succeed, Service Excellence, Citizenship
• The ability to successfully obtain a criminal record and credit check through the Gaming Policy and Enforcement Branch (GPEB)

   

If this sounds like a GREAT opportunity for you, we invite you to submit an application today.

Great Canadian Gaming Corporation is committed to diversity, equity and inclusion and we welcome all qualified applicants to apply to join our team of unique contributors. We accommodate people with disabilities throughout the recruitment and selection process and applicants are encouraged to advise Human Resources in advance if an accommodation is required. We thank all applicants for their interest, and will contact those qualified to continue in the recruitment process.