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Order Processing Rep III job in Montreal at UPS

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Order Processing Rep III at UPS

Order Processing Rep III

UPS Montreal, Quebec Full Time

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Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description:

Position Summary

Perform daily customer service function as per client's needs. This position involves strong Customer Service responsibilities

Key Accountabilities

  • Monitor and coordination of shipments including communication with overseas offices, pick up, delivery of goods; freight monitoring, documentation, insurance and accounting.
  • Advise customers regarding sea freight import procedures, international regulations (ex: payments procedures).
  • Obtain and produce all pertinent information (overseas, bank related documents, consulates, government agencies, etc.).
  • Organize transport and documentation with carriers.
  • Produce accurate information and documentation on time.
  • Develop business relations and follow up with customers and partners (ex: carriers).
  • Assist Intermediate and Junior agents’ members in problem solving.
  • Ensure the Company closes all files within the set time frame establish.
  • Participate in improving quality and processes.

Other Job requirements

  • Number of transactions and profit per transaction, accurate and timely data entry and information processing, accurate and timely costing and billing for closing of files, and full compliance of all department processes and requirements to improve clients’ satisfaction.

Education and Work Experience

  • College degree in Logistics and transportation
  • More than 5 years of experience in the transportation field
  • Bilingual (French/English)

Job location: 1221, 32e avenue, Lachine, Quebec

Work Schedule: Monday to Friday 9.30AM to 6PM

UPS Canada is a diverse and equal opportunity employer. Please advise our HR representatives if workplace accommodation is needed. Thank you for your interest in UPS Canada.

 

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Job ID: R21006968

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