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IT Support job in Cornwall at Robert Half Canada

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IT Support at Robert Half Canada

IT Support

Robert Half Canada Cornwall, Ontario Full Time
50,000 CAD - 60,000 CAD/Year
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Ref ID: 05030-0011773704

Classification: Help Desk Analyst I

Compensation: $50000.00 to $60000.00 yearly

If you're looking for your next employment opportunity, contact Robert Half Technology to find out more about becoming a Help Desk Analyst in an innovative and fast-paced work environment. You'll love this job if you are a creative with a talent for solving both routine and unique problems. This is a position that will support local and field users as a highly visible role that has a positive impact on both the department and the company. Located in Cornwall, Ontario, the Help Desk Analyst opportunity is a full-time role.

What you get to do every single day:

  • Promptly respond to shop floor tech support requests.
  • Record, Track and Document Help Desk tickets and service calls in a timely manner.
  • Suggest improvements that can help eliminate production downtime.
  • Support and Troubleshoot Remote Access and Client VPN software.
  • Provide PC support and troubleshooting for in house Applications.
  • Rebuild PC’s, installing and configuring Windows operating system and client-side applications.
  • Install, configure, and maintain common Peripheral Devices in an Office and Shop Floor Environment.
  • Install and troubleshoot networking and Wi-Fi infrastructure.
  • Help manage software and hardware licensing and asset tracking.
  • Provide VoIP phone support and administration including system adds, changes and moves.
  • Maintain desktop backup and recovery software for client workstations.
  • Support Mobile devices and e-mail configuration.
  • Support User/Computer accounts in Active Directory and other software.
  • Ability to handle occasional support calls during off-hours.
  • Assist IT Management and Analysts with IT related projects.
  • Work with hardware/software manufacturers’ support departments to resolve issues or warranty claims.
  • Continually seek continuous improvement initiatives, contribute to the lean culture, and identify + eliminate areas of waste, in order to meet business objectives.


  • Strong knowledge and experience with PC hardware, Operating Systems and software technology
  • Working knowledge of Microsoft Office 2010+ or Office 365

If you feel you qualify please Apply Today!

Robert Half Technology matches IT professionals with remote or on-site jobs on a temporary, project or full-time basis. From roles in software and applications to IT infrastructure and operations, we provide you unparalleled access to exciting career opportunities.

Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches your skills and experience with jobs.

When you work with us, you’re working with the best. Our parent company, Robert Half International Inc., has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998.

Questions? Call your local office at

. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2020 Robert Half Technology. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use ([ Link removed ]

Recommended Skills

Complex Problem Solving
Troubleshooting (Problem Solving)
Computer Hardware
Help Desk

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Job ID: 05030-0011773704


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