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Associate UX Researcher

Electronic Arts Vancouver, British Columbia Full-Time
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We are EA —the world’s largest video game publisher. You’re probably familiar with many of our titles— FIFA, Battlefield, Star Wars, and The Sims, to name a few. But what does that mean for you? It means more opportunities to unleash your creative genius, be inspired by those around you and ignite your path in any direction you choose.

The Challenge Ahead

We are looking for an associate user researcher who has a passion for evaluating the gaming experience. You are motivated and excited to be part of an accomplished and advanced team shaping the future of EA games. Apply your passion for research and digital entertainment to the development of fun and creative gaming experiences. Conduct strategic research to help increase the quality of EA’s products, and work with talented design and production teams to integrate usability and user research into the development process.

Key responsibilities:

Conduct user research studies for all of EAs products Leverage qualitative and quantitative methods (observation, interviews, journals, video ethnography, surveys, lab studies, instrumentation, etc.) to provide research support to product teams across EA Partner with a global team of people across disciplines (researchers, designers, product planners, market researchers, producers, etc.) to produce insights which deeply improve the trajectory of their product work Work closely with other researchers, insights partners, and game teams to understand franchise goals, and present insights (verbal & written reports), recommendations and ongoing design consultation.

Qualifications & Skills:

You have an advanced degree in experimental psychology (experimental, social, cognitive, etc.), human computer interaction, human factors, or a related field, or equivalent industry and/or education experience Experience in research design and familiar with different research methodologies (e.g. field studies, interviewing, contextual inquiry, questionnaire development and survey research, usability studies, competitive benchmarking, etc.) Statistical experience and data modeling desired Excellent written and oral communication skills, including presenting to findings to groups of individuals Must have teamwork skills and be a team player; previous experience working on a globally distributed team considered a merit Ability to travel occasionally

What’s in it for you? Glad you asked!

Great compensation package plus annual bonus scheme Private medical insurance & dental care Pension scheme Life insurance Stock plans Employee discounts Annual game points and digital download allowance Onsite café Casual dress codeEA is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

Recommended skills

Research Design
Survey Research
Benchmarking (Project Management)
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