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Retail Key Holder/Visual Merchandiser at Fjällräven

Retail Key Holder/Visual Merchandiser

Fjällräven Edmonton, Alberta Full-Time


We are looking for passionate, enthusiastic retail team players to join our Fjällräven team in the Edmonton, AB area. Our adventure offers supervisors the chance to be a part of a growing, dynamic, and driven team that promotes values like sustainability and well-being.

As an on-the-ground ambassador in our retail store, you will promote Fjällräven’s core values, including:

  • Nature - Our goal is to connect people to spend time in nature and to protect our planet's natural systems.

  • Economy - We produce and sell high-quality, durable products and continuously innovate to provide high-value to customers and to our business for many decades to come.

  • Society - We practice good corporate citizenship in the communities where we are present and aim to be a net contributor to a well-functioning society everywhere we do business.

  • Wellbeing - We aim to respect each individual's integrity, treat people fairly, encourage a balanced life, and offer personal development.

This position is a full time supervisor/visual merchandiser role located in our Edmonton retail store and reports to the store manager.


When you join us at Fjällräven, expect the following benefits:

  • Financial wellness program, including financial coaching and loans

  • Paid Time Off

  • Opportunities for medical, dental, vision, critical illness, and accident insurance

  • Product discounts and access to our outdoor events

  • A sustainable product and operation


Our store's supervisors support in managing the day-to-day operations and guest experience. This position ensures that the retail store achieves their metrics within the four directions of our company's guiding compass; Nature, Economy, Society and Well-being. The position is also responsible for supporting visual merchandising within the store.

Responsibilities for this position include:

  • Ensure that our products are presented in an appealing and compelling way to our users

  • Facilitate the implementation of Visual Merchandising programs for categories, collections, brand, or seasonal initiatives,

  • Manage the In-store implementation of the VM standards

  • Be responsible for the initiative campaigns installation and correct signage communication

  • Localize and style mannequins to attract customers with locally relevant outfits

  • Take action on the tasks related to the VM function

  • Assist with managing day-to-day operations

  • Help our customers through education, demonstration, and world-class listening and communication skills

  • Act as an ambassador for our brand and our values

  • Run a cash register

  • Assist customers in making purchases and processing orders

  • Communicate with your team to make sure we deliver great customer service

  • Stock retail products and assist with order deliveries

  • Help keep the store looking great with some light cleaning duties


Requirements for our this role:

  • Communication is your strong suit and you enjoy helping out customers

  • Customer service, patience and kindness are words that former co-workers and managers would use to describe you

  • You are organized and dependable - this means we can count on you to be efficient and do a consistently great job

  • Quick and action-oriented (You take action and face challenges as they come, you are not a procrastinator)

  • You are a continuous learner and consider yourself tech savvy

  • You care about sustainability and the outdoors - even if you are just getting started in your relationship with nature, you are passionate about the importance of connecting with nature and willing to share that passion with others

  • You are open to a variety of shifts that may change based on season and business needs


We are an international outdoor company with an aim to connect more people in nature. Our story begins in Sweden a few years back…

It all started with a backpack. The founder of Fjällräven, Åke Nordin, was called into nature and moved by the life-altering experiences he had in the outdoors. The backpack he used, however, was less inspiring. Uncomfortable and impractical, Åke was convinced there must be a better way and he set out to create it.

Born out of passion and created for necessity, Åke's spirit of innovation, respect for nature, and desire to enable others to experience the outdoors still runs through our DNA at Fjällräven. Since our humble start in 1960, a lot has changed, but our mission has not wavered. We inspire and enable people to experience nature.

Through the development of premium, lasting and timeless equipment, we keep people outside; warmer, safer and dryer. With the right equipment, our users can stay out longer, be more comfortable and come home happier.

Our story doesn't stop there. We organize events that offer the spirit of adventure and outdoor challenge to users at all levels, effectively making nature more accessible and our users more connected. We recognize the impact of climate change and the threat it poses to the natural world. We are active partners in creating a future where outdoor lovers can enjoy nature for generations to come. Our sustainability promise is our Code of Conduct, The Fjällräven Way, and an ever-present reminder that our business decisions are always in favor of protecting and preserving nature.

When you join Fjällräven, you join a 60-year-old legacy of commitment to a common goal: to make nature more accessible to more people. We develop timeless, quality outdoor gear, we act responsibly toward nature, animals & people and we inspire passion for outdoor life. If you were waiting for an opportunity to make an impact, this is it.

    SOUND LIKE A GREAT ADVENTURE!? We were hoping you’d say so. Apply now through our brief online application! Applications are processed on an ongoing basis and the position can be filled prior to closing. We look forward to learning more about you!


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    Job ID: teamtailor-2261551-536594


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