Food Services Supervisor

Make a difference in a growing, innovative mental health organization and centre of excellence in people-centered care. Work with supportive colleagues who are passionate about improving lives and champions for quality and continuous learning.

As a Food Service Supervisor, you will be an integral part of a collaborative team focused on delivering seamless services and programs to our clients and customers. If you are looking for a company that is constantly moving forward in pursuit of successful outcomes, get ready to love it here!

 What you’ll be doing:

• Supervise all aspects of food delivery daily (dining service, tray service, cafeteria, catering) and ensure that adequate nourishment is offered to every patient
• Monitor daily staff activities with regard to Infection Control, Occupational Health and Safety, Safe Food Handling, Customer Service, Teamwork and Communication
• Oversee staffing levels to ensure daily activities are effectively and safely achieved
• Follow policies, procedures, and collective agreements that impact staff and the operation of the department
• Ensure that staff are aware of and adhere to safe food handling procedures
• Monitor relevant equipment functioning and arrange for maintenance and repairs
• Ensure staff comply with good customer service practices and foster a climate of excellent customer service
• Respond to client/patient concerns directly or through program leadership, staff and unit community meetings
• Ensure the achievement of product standards through quality management activities
• Participate in new menu development, ongoing menu adjustment decisions and product testing
• Actively contribute to Continuous Quality Improvement initiatives
• Hire, train, supervise and performance manage Nutrition Aides; coach, train, educate and lead by example
• Understand the Collective Agreement and it’s applicability to nutrition services staff and operations
• Collaboratively develop, implement, and oversee theme day activities including summer BBQ’s, Canada Day BBQ and Escape Winter events
• Identify, plan, and implement revenue generating ideas and assist with budget and expense management
• Maintain documentation and compile sales reports
• Interact with local Public Health Unit as applicable

What we're looking for:

• Diploma in Food and Nutrition Supervision, completed or in progress
• Membership in CSNM (Canadian Society of Nutrition Management)
• 2+ years’ food service experience in healthcare, education, high volume restaurants or large hotels, with a minimum of 2 years supervisory, food preparation and customer service experience
• Experience with scheduling employees and shifts within a multi-shift food production and service environment
• Knowledge of Therapeutic Diets, Sanitation Code and all applicable legislation
• Valid Food Handler's course from a recognized institution-mandatory
• Demonstrated negotiation and conflict resolution skills
• Strong interpersonal, organizational and communication skills
• Flexibility in a rapidly changing work environment
• Ability to offer tactful, courteous client-centered service and work with little supervision
• Knowledge and commitment to health and safety standards, regulations, supervisory responsibilities and best practices
• Intermediate level computer skills (Word, Excel, Outlook)

As part of our commitment to the health and safety of our patients, staff and community from COVID-19, subject to any accommodation required by applicable human rights legislation, Homewood Health Centre requires that all staff have received all required doses of a COVID-19 vaccine approved by Health Canada.

Why work with us

Homewood Health is Canada’s largest and leading service provider for medically focused, evidence-based treatment of mental health and addiction disorders. Our organizational culture values service excellence, integrity, collaboration and innovation. Our people make a difference!

As an equal opportunity employer, Homewood Health is committed to employment accessibility, diversity, equity and inclusion. For this reason, we encourage applications from members of equity-seeking groups including women, racialized and indigenous communities, persons with disabilities, and persons of all sexual orientations and gender identities/expressions.

Join us at Homewood Health™ and be part of a diverse team helping Canadians live healthier, more productive and fulfilling lives. 

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