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Help Desk Analyst II job in Ottawa at Robert Half Canada

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Help Desk Analyst II at Robert Half Canada

Help Desk Analyst II

Robert Half Canada Ottawa, Ontario Full Time
23.75 CAD - 27.50 CAD/Hour
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Ref ID: 05030-0011839746

Classification: Help Desk Analyst II

Compensation: $23.75 to $27.50 hourly

Robert Half Talent Solutions is hiring a Bilingual Help Desk Analyst for a 6-month contract to work remotely with our client in the Public Sector. If you are a problem-solver with at least 1 year of Help Desk experience and are looking to develop your skills, this role could be for you!


How you will contribute

  • Provide the basic technical support necessary to ensure end-user functionality
  • Resolve Level 1 IT support issues with users remote support tools
  • Provide a high degree of service to internal users
  • Provide IT support for productivity software, operating systems, and a variety of other applications used internally


  • Minimum 1-year experience providing IT support
  • Minimum 1-year experience working in a call center/customer service environment
  • Interest in learning more about Indigenous services
  • Bilingual in French and English is required
  • Works well from home using remote tools
  • Enhanced Reliability Security Clearance

For confidential consideration for this role, please Apply Today or call Supreet at


Robert Half Technology matches IT professionals with remote or on-site jobs on a temporary, project or full-time basis. From roles in software and applications to IT infrastructure and operations, we provide you unparalleled access to exciting career opportunities.

Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches your skills and experience with jobs.

When you work with us, you’re working with the best. Our parent company, Robert Half International Inc., has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998.

Questions? Call your local office at

. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2020 Robert Half Technology. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use ([ Link removed ]

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Salary Details

This salary was provided in the Job Posting.
Hourly Salary
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Job ID: 05030-0011839746


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