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Business Development Representative job in Toronto at SeamlessMD

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Business Development Representative at SeamlessMD

Business Development Representative

SeamlessMD Toronto, Ontario Full Time

Who is SeamlessMD? 

Our mission is to ensure every patient gets the right care at the right time. We are a diverse team of healthcare providers, technologists and industry professionals pioneering a new category of Digital Patient Engagement. We’ve been named a Global Top 100 Company in Digital Health and an OMERS Top 100 Canadian Health Tech Company. We have raised $7.4M from leading Canadian investors, including MEDTEQ, Hikma Ventures, AIoT Health, Tony Lacavera (Founder, WIND Mobile) and Sanjay Malaviya (Founder, RL Solutions).


What is the SeamlessMD product?

Most healthcare is still delivered through paper and verbal instructions, with no easy way for providers to monitor patients and catch problems sooner. Staying connected with patients virtually is even more important during COVID-19. To address this, SeamlessMD provides the #1 digital patient engagement platform for hospitals and health systems to engage, monitor and stay connected with patients across their health care journey (e.g. surgery, chronic care, etc.). Patients are guided on smartphones, tablets and computers from preparation through recovery with reminders, education and progress tracking. Providers receive alerts, monitor patients on dashboards and access analytics to deliver better care. SeamlessMD is also the 1st digital patient engagement platform with turn-key integrations with Epic and Cerner - the two largest Electronic Health Record systems.


The Role: Business Development Representative (BDR)

The BDR plays a key role in helping to build a strong sales pipeline for new logo acquisition and account expansion. In this role, you will be a strategic partner whose primary responsibilities are to book initial sales meetings for Sales Account Executives (AEs) and provide support to the AEs as needed to move prospects through the funnel.

Core responsibilities:

  • Get the attention of stakeholders in target accounts who have likely never heard of SeamlessMD and convert that attention into scheduled meetings for Sales Account Executives. In other words, you will not be doing the discovery calls or sales meetings yourself - your focus is on booking meetings.
  • Achieve lead generation goals through strategic, high-velocity, outbound prospecting (emails, phone calls, social media, etc.). 
  • Conduct market research to identify target accounts, collect contact information, map out key stakeholders and understand an organization’s relevant pain points.
  • Apply a strategic approach in outreach to target accounts (e.g. custom messaging personalized to specific stakeholders)
  • Become an expert on the product, solution use cases and current customer base, in order to deliver compelling messaging to prospects
  • Support your AE partner as needed with sales follow up activities, tasks or support. For example: once a deal has started, you may help with doing further account research, helping the AE get in front of additional stakeholders in the account, etc.
  • Take initiative to find ways to help AEs move deals forward
  • Use the company’s CRM to ensure documentation on contacts, accounts and leads are up to date
  • Collaborate with sales, marketing and customer success to iterate our lead generation playbooks

Required attributes:

Experience with medical or scientific literature (via education or work)
  • You will need to be able to understand and communicate about healthcare and scientific content, including both medical journal articles and industry content.
  • You must have either: (i) An undergraduate degree in the health sciences or life sciences, or (ii) Work experience in healthcare or life sciences
Hunter mentality: take initiative to help build our sales pipeline through direct outbound prospecting and networking. 
  • You are self-motivated to get us in front of as many prospects and stakeholders as possible. You are naturally competitive and want to exceed your goals without needing your manager to push you.
Intellectually curious about prospects and customers
  • You are intellectually curious about the needs of customers and how our product can be used to help customers solve their problems.
  • You believe that your job is not to sell, but instead, to help customers buy.
Excellent at online research
  • You are fast and effective at scouring the web for information - whether it be finding a contact’s email or discovering a unique angle to align a stakeholder’s interests with our product.
Excited by and experienced with unchartered territory. 
  • Because we are pioneering a new product category, SeamlessMD regularly and rapidly iterates its sales materials & playbooks.
  • You will thrive here if you enjoy the opportunity to rapidly iterate and build new sales materials, playbooks and processes. You won’t be a fit here if you expect everything to already be figured out.
Thrive in a dynamic, early-stage company environment
  • We are not a huge company, we don’t have everything figured out and we don’t have endless resources. However, we are smart, fast and nimble. You will thrive here if you enjoy independence, love taking initiative, and are willing to grow with us as we experiment and identify new best practices.
Resilient and motivated by challenges
  • Healthcare is one of the hardest industries to sell into. More prospects will ignore you in healthcare than in most other industries. If you are easily deterred by obstacles, this is not the industry for you.

Required qualifications:

  • 1+ years of B2B lead generation or outbound selling experience
  • Able to work out of our Toronto office (once the pandemic is over and it is safe to do so).  We currently have a flexible work from home policy during the pandemic.

Nice to have qualifications:

  • Email campaign sequencing experience (e.g. Outreach)

Why you’ll love it here:

  • Be at the forefront of healthcare innovation. This is an opportunity to work with the world’s top healthcare companies, and help them succeed with the latest digital health technologies.
  • Make a positive impact on the lives of patients. It is incredibly rewarding to hear regular feedback from patients on how SeamlessMD has improved, and sometimes saved, their lives. SeamlessMD is even more important to help providers care for patients virtually during COVID-19.
  • Company stock options. We want you to have the opportunity to be an owner in the company.
  • Health, dental, vision and long-term disability benefits. We want to invest in your health and well-being.
  • Parental leave top-up. Family is important to all of us - and starting one requires a lot of time and attention!
  • Full kitchen with snacks and beverages. We do bi-weekly snack/beverage orders so there is always something to eat!
  • Monthly team socials. We love team bonding. Every month we host a variety of team socials that range from: Trivia night, ping pong at SPIN, movie nights, Blue Jays games and more!

Learn more about SeamlessMD:

  • [ Link removed ]
  • [ Link removed ]
  • [ Link removed ]
  • [ Link removed ]
  • 527206715
SeamlessMD is an equal opportunity employer that supports an environment of inclusion and diversity. In accordance with the Accessibility of Ontarians Act, 2005 and the Human Rights Code, SeamlessMD will provide accommodations to eligible candidates throughout the recruitment and selection process. If you are an individual with a disability and you need accommodation in order to apply for this position, please contact Yolanda Ho, Human Resources & Operations Manager at [ Link removed ] . If you are invited to participate in the assessment process, please provide your accommodation needs at that time. Please be advised that you may be required to provide medical documentation to Human Resources so that the appropriate accommodation can be provided to you through the recruitment process.

Recommended Skills

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Booking (Sales)
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