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Head of Marketing & Customer Strategy, Canada - Consumer Health

Johnson & Johnson Markham, Ontario Full-Time
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Caring for theworld, one person at a time has inspired and united the people of Johnson &Johnson for over 130 years. We embrace research and science -- bringinginnovative ideas, products and services to advance the health and well-being ofpeople.

With over $82billion in 2019 sales, Johnson & Johnson is the world's most comprehensiveand broadly-based manufacturer of health care products, as well as a providerof related services, for the consumer, pharmaceutical, and medical devicesmarkets. There are more than 265 Johnson & Johnson operating companiesemploying over 126,500 people and with products touching the lives of over abillion people every day, throughout the world.

Our ConsumerHealth organization is currently recruiting for Head of Marketing and CustomerStrategy, Canada.  This position is basedin Markham, Ontario, Canada.

The Head of Marketingand Customer Strategy is a strategic leadership role within the broader Johnson& Johnson Canada Consumer Health organization and is responsible for leadingthe marketing and customer strategy of four Squads, totaling 60+ people.  This Executive drives market-leading growththrough global operating scale and brilliant, consumer-insight driven localmarket activations across the +$1B Consumer Health Canada business with aportfolio of over 30 iconic and market-leading brands, including Tylenol®,Aveeno®, Neutrogena®, Nicorette®, Reactine®, and Listerine®.

Major Responsibilities: Build growth oriented 3-year operating plans as one team, end to end, inclusive of critical connection to US lead market/franchise to deliver growth and financial commitments.   Drive investment against priority Need States and Brands, which reflects effective portfolio planning, resource allocation, bold investment decisions, and intense cost management. Lead the Marketing Leadership Team to unlock talent potential by creating a CREDO-based culture of learning, performance, inclusion, health and giving back to the community.  Role model and advance inclusive leadership behaviours.  Set an inspirational culture where all talent can thrive. Equip all people managers with training and coaching to recruit and decisively manage talent, holding talent accountable to clear goals and performance standards, and accelerating development of diverse talent through sponsored programs and active mentorship. EmpowerSquads to act with speed, agility, and accountability, ruthlessly cutting lowvalue-added discussion, meetings and work to enable strong focus on consumer andmarketplace trends, and critical action against key priorities. Lead strategic media planning and partnership with media agency, including annual scope of work and fee; shape Canadian execution of media power partnerships with Facebook, Google, and Amazon to maximize impact to local business growth.  Cultivate network of creative agency partners to ensure best-in-class consumer communication across all media channels. Drive Agile ROI and maximize working investment.  Advance critical capabilities in precision marketing and data analytics to improve ROI and effectiveness. Actively influence franchise and US partners to develop robust new product and claims pipeline across the 3-year operating plan horizon and ensure Canadian insights and needs are incorporated in long-lead new products and business opportunities. Set and optimize BME investment to ensure effective and efficient allocation, across all investment priorities. Advance the interests of the organization through strategic partnering internally across JNJ affiliate organizations, as well as externally, through industry associations, key customers and channels and key supplier relationships in support of Consumer Health growth efforts. Collaborate effectively with all business partners, with strong fluency and engagement across Sales, Supply Chain, Finance, HR, Regulatory Affairs, etc. to enable business results, integrated delivery of business commitments and a high-performance culture for the team. Participate as a member of the Canadian Leadership Team, enabling priorities and commitments for our local organization, across all functions.

Johnson & Johnson is anAffirmative Action and Equal Opportunity Employer. All qualified applicantswill receive consideration for employment without regard to race, color,religion, sex, sexual orientation, gender identity, age, national origin, orprotected veteran status and will not be discriminated against based ondisability.

Knowledge & Competency Requirements: Relevant knowledge and experience Degree in Business Administration or related degree required; MBA preferred. Minimum of 12 years of progressive and relevant experience is required. Experience in Consumer Marketing or related field would be highly preferred. Demonstrated experience working on digital business models would be an asset. Multiple Director level experiences gaining broad and deep knowledge of marketing and end-to-end understanding of the consumer business.  Must include minimum 1 Squad Leader/Marketing Director experience.  Diverse cross-sector, cross functional, or cross-region Director level rotations, a plus. Proven track record in organization and talent management, including experience in successfully leading change and demonstrated strength in talent leadership. Ability to build, communicate and lead organizational goals and priorities at senior levels Demonstrated ability to understand and partner with commercial and enabling functions, as critical levers for success including sales, supply chain, finance and regulatory. Demonstrated success in partnering with and influencing key internal and external stakeholders within a complex business environment. Technical Competency requirements: Proven ability to grow a business and lead a business turnaround. Strong business and financial acumen; proven track record in managing P&Ls, financials and budgets Demonstrated track record and marketing leadership, including advertising, new products and business plan development, is required Ability to navigate ambiguity and complexity to drive outcomes by being comfortable with risk Servant leadership by demonstrating the ability to relinquish responsibility and allowing authority to come from all angles Track record of identifying winning consumer insights, growth opportunities and priorities and influencing alignment to execute against strategic growth plan is required The ability to think analytically and strategically to understand complex or ambiguous problems or issues is required Proven ability to manage a complex portfolio and manage priorities and trade-offs Experience in cultivating strategic internal and external partnerships to support the business Experience and proven track record successfully leading strategic agency partnerships, agency selection process, and scopes of work/fees Bilingualism (English/French) an asset Physical/Auditory & Visual Demands: Requiresgeneral level of focus, concentration and visual effort while attendingmeetings, develop/reviewing business plans and reports Requireslimited physical effort to perform work Mayrequire short period of standing while presenting up to 30 minutes in length Working Conditions Normal office environment, with business travel expected 2 – 3times per month

Primary Location
Johnson & Johnson Inc. (7695)
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