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Team Leader at Robert Half Canada

Team Leader

Robert Half Canada Vaughan, Ontario Full-Time
$80,000.00 - $90,000.00 / year
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Ref ID: 05090-0011501463

Classification: IT Manager

Compensation: $80000.00 to $90000.00 yearly

Robert Half's client is looking for a Lead, IT Operations in the GTA. This role is focused on delivering exemplary monitoring and operational services for all systems running business processes. A successful candidate is committed to continually improving an operations organization that is focused on ensuring process and system integrity and minimal downtime. They will also have the ability to communicate the value of these services effectively, re-evaluate and adjust them when required, lead others in their adoption, and ensure that desired outcomes are achieved.
This individual will build and manage a team that guarantees reliable and consistent results in relation to established service level agreements and support contracts with a focus on efficiency, accuracy and collaboration.
• Minimum three years practical experience with Application Support and Operations best practices
• BCompSc, Computer Engineering or equivalent training and experience
• SAP and Salesforce experience
• Application Support experience
• Experience in Batch Processing
• Mainframe Support experience
• Lead experience in a technical setting
• ITIL certification
• HDI Knowledge-Centred Support certification
• Professional experience with ServiceNow or a similar IT Service Management toolsets
• Working experience of AppDynamics or a similar Operational Monitoring toolsets
• Working experience of both real-time and batch transaction process monitoring and issue response

All interested candidates please forward your updated resume directly to [ Email address blocked ] - URL blocked - click to apply with "Lead, IT Operations" in the subject line

Technology doesn't change the world. People do.

As a technology staffing firm, we can't think of a more fitting mantra. We're extreme believers in technology and the incredible things it can do. But we know that behind every smart piece of software, every powerful processor, and every brilliant line of code is an even more brilliant person.

Leader among IT staffing agencies

The intersection of technology and people — it's where we live. Backed by more than 65 years of experience, Robert Half Technology is a leader among IT staffing agencies. Whether you're looking to hire experienced technology talent or find the best technology jobs, we are your IT expert to call.

We understand not only the art of matching people, but also the science of technology. We use a proprietary matching tool that helps our staffing professionals connect just the right person to just the right job. And our network of industry connections and strategic partners remains unmatched.

Apply for this job now or contact our branch office at

to learn more about this position.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2020 Robert Half Technology. Numéro de permis du Québec AP-2000503.

By clicking 'Apply Now' you are agreeing to Robert Half [ Link removed ] - URL blocked - click to apply.

Recommended skills

Service Level Agreement
Business Process
Best Practices
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Job ID: 05090-0011501463


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