Create a Job Alert.

Enter your email below to save this search and receive job recommendations for similar positions.
Thank you. We'll send jobs matching these to
You already suscribed to this job alert.
CA
0 suggestions are available, use up and down arrow to navigate them
What job do you want?

Service Writer job in Red Deer at Calmont Group

Create Job Alert.

Get similar jobs sent to your email

Apply to this job.
Think you're the perfect candidate?
Apply Now
Service Writer at Calmont Group

Service Writer

Calmont Group Red Deer, Alberta Full Time
Apply Now

WHY CALMONT

At Calmont, you are more than just an employee, everyone is a respected and valued member of our team.  We provide a supportive work environment which enables personal and professional growth.

 

ABOUT THE ROLE

Join our team and experience a rewarding and challenging work environment with skilled and supportive teammates.  We are currently accepting resumes from dedicated and energetic individuals who are looking for a challenging and rewarding career as a Service Writer at our Calmont Equipment branch - Bobcat of Red Deer.

 

As a Service Writer, your primary responsibility is to manage the day-to-day administrative and clerical functions of the service department.  As the first point of contact, you will represent the service department and the company to our customers.  Some of the job duties include, but are not limited to: 

 

  • Greeting and assisting all customers that enter the service area. 
  • Addressing customer inquiries in person, through email, or on the phone. 
  • Engaging with customers and acting as liaison for the service department.
  • Contacting customers when additional work is required ensuring that work is authorized.
  • Following-up on status of repairs to ensure units will be ready when promised. 
  • Advising customers of the status of repairs and any delays when required.
  • Working with service personnel to provide accurate quotes on costs of repairs.
  • Providing work orders to Shop Foreman for scheduling.
  • Reviewing all work orders to ensure all charges are fair, equitable, properly documented, and shop supplies are accounted for. 
  • Ensuring all work orders are closed in an expeditious manner within monthly and yearly timelines.
  • Performing other duties as assigned.

DESIRED SKILLS AND EXPERIENCE

  • High School Diploma or GED.
  • Minimum of 2 years Customer Service experience.
  • 2 – 5 years prior Service Department technical experience or mechanical background preferred.
  • Energetic and friendly with excellent verbal and written communication skills.
  • Self-starter with the ability to prioritize and organize workload in a fast paced environment.
  • Excellent attention to detail with the drive to meet tight deadlines.

 WHY YOU SHOULD APPLY

If you are committed to excellent customer service and enjoy working in a fast-paced environment, then this may be the opportunity for you! At Calmont, we believe in a healthy work-life balance and we are pleased to offer a competitive compensation package, along with a first-class benefits package for the correct individual.


 We would like to thank all applicants for their interest in the position but only those selected for an interview will be contacted.



Recommended Skills

Attention To Detail
Customer Service
Clerical Works
Administration
Passionate
Verbal Communication

Recommended Jobs

Service Writer
Calmont Group Red Deer Full Time
Red Seal Technician
UPS Alberta - Red Deer Full-Time Employee
Preload
UPS Alberta - Red Deer Full-Time Employee
Apply to this job.
Think you're the perfect candidate?
Apply Now

Help us improve by providing feedback about this job:

Job ID: BORD

TIP

For your privacy and protection, when applying to a job online, never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction. Learn more.

By applying to a job using you are agreeing to comply with and be subject to the Terms and Conditions for use of our website. To use our website, you must agree with the Terms and Conditions and both meet and comply with their provisions.