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Parts Technician at Calmont Group

Parts Technician

Calmont Group Calgary, Alberta Full-Time
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WHY CALMONT

At Calmont you are more than just an employee, everyone is a respected and valued member of our team.  We provide a supportive work environment which enables personal and professional growth.  If you want to work for a company that values your hard work, ethics, and hustle than this is the opportunity for you! 


ABOUT THE ROLE

Join our team and experience a rewarding and challenging work environment with skilled and supportive teammates.  We are currently accepting resumes from organized and team-oriented individuals who are looking for a career as a Parts Technician at our Bobcat Calgary location.


As a Parts Technician, you will manage and dispense parts inventories which include automotive and heavy duty.  Some of the job duties will include, but are not limited to:

  • Develop and maintain a thorough understanding of  parts and computer systems.
  • Handling incoming parts inquiries from internal and external customers via phone, email or in person.
  • Determining customer requirements and expectations in order to recommend specific products and solutions.
  • Recommending alternate products based on cost, availability or specifications.
  • Increasing sales and average order size by means of cross-selling, up-selling, add-on-sales and offering promotional sale items.
  • Accurately processing customer transactions such as orders, quotes or returns.
  • Maintaining accurate records of discussions or correspondence with customers.
  • Performing weekly cycle counts as well as monthly and yearly inventory counts.
  • Applying core return standards to customer core returns to properly classify cores according to vendor core programs.
  • Performing other related duties as assigned.
    DESIRED SKILLS AND EXPERIENCE

    • High School Diploma or GED.
    • Minimum of 1 – 2 years related industry experience.
    • Journeyman or Senior Apprentice preferred.
    • Experience with a computerized inventory system (ADP/CDK) considered an asset.
    • Strong customer service and troubleshooting skills with experience analyzing and resolving customer service and client issues.
    • Energetic and friendly with excellent verbal and written communication skills.
    • Self-starter with the ability to prioritize and organize workload in a fast-paced environment.
    • Excellent attention to detail with a sense of urgency to meet tight deadlines.
    • Knowledge and experience with MS Word and Excel.


    WHY YOU SHOULD APPLY 

    If you enjoy working in a fast-paced environment and believe in providing excellent customer service, then this may be the opportunity for you! At Calmont, we believe in a healthy work-life balance and we are pleased to offer a competitive compensation package, along with a first class benefits package for the correct individual.


    We would like to thank all applicants for their interest in the position but only those selected for an interview will be contacted.

    Recommended skills

    Attention To Detail
    Passionate
    Selling Techniques
    Self Motivation
    Team Working
    Verbal Communication
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    Job ID: BOC

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