Inside and Outside Technical Sales

Job Description 

Our client is a major distributor of Industrial and Mechanical Components.
Included are,Hydraulics, pneumatics, hoses and fittings, bearings , belting, motors,cutting tools and safety supplies.

Inside  role:


The Inside Sales Representative is responsible for selling corporate products or services through the achievement of opportunity-based sales quotas. The Inside Sales Representative will reach business targets through excellent telephone sales and communications skills. This individual will also develop his or her phone-based revenue generation through the creation of sales leads, and establishment of ongoing rapport with existing and potential customers. Integrity, vision, and passion are essential for this role.

Job Duties
  • Consistently conveys that customers are the highest priority.
  • Respects the customer’s needs and expectations and will inform customer if these cannot be met.
  • Communicates in a manner that promotes and sustains customer satisfaction and encourages team members to do the same.
  • Has a good understanding of product line features and benefits and uses that knowledge to optimize sales with each customer.
  • Meets or exceeds productivity standards that have been established.
  • Collaborate with Branch Manager to determine necessary strategic sales approaches.
  • Create and deliver qualified opportunities to Technical Sales Representative where appropriate.
  • Maintain and expand the company’s database of prospects.
  • Ensure follow-up by passing leads to Technical Sales Representative with calls-to-action, dates, complete profile information, sources etc.
  • Prioritizes tasks and manages time to ensure that deadlines are met.
  • Adjust communication style to meet the needs of individuals at various organizational levels and to meet the needs of customers.

  • Make and fulfill all commitments.
  • Establish a pattern for working independently, meeting all reasonable deadlines and accepting responsibility for own actions.
  • Handle inbound, unsolicited prospect calls and convert them into sales.
  • Overcome objections of prospective customers.
  • Emphasize product/service features and benefits, quote prices, discuss credit terms, and prepare sales order forms and/or reports.
  • Enter new customer data and update changes to existing accounts in the corporate database.
  • Investigate and troubleshoot customer service issues.
  • Attend periodic sales training where applicable.

Outside Role:



  • Drive and achieve sales and profit goals
  • Develop and plan targets in line with national and regional sales strategies
  • Call on assigned accounts in region to drive sales growth,  OEM and End User-Channel partners
  • Identify new opportunities within the region and create a strategy to close new business
  • Deploy solution selling techniques to identify customer issues and work with them to create partnerships
  • Be aware of significant developments within the territory
  • Travel regularly throughout the territory to develop and maintain a good rapport with customers
  • Conduct yourself in accordance with corporate guidelines, policies and standards of professionalism
  • Utilize sales tools to help keep track and plan territory sales, and manage time effectively
  • Respond to customer requests on a timely basis 
  • Work with the Sourcing team to help maintain inventory levels for your region
  • Work with Marketing to ensure all customers are aware of new products, changes in company policies, and pricing
  • Attend trade shows, conventions and training courses as required

Job Requirements 

Both Positions Based out of Chatham , Ontario.

Inside role:


  • 1+ years of direct work experience in a sales or telesales capacity.
  • Demonstrated ability to convert prospects and close deals while maintaining established sales quotas.
  • Solid experience in opportunity qualification, pre-call planning, call control, account development, and time management.
  • Strong knowledge of retail and/or wholesale sales principles, methods, practices, and techniques.
  • Strong problem identification and objection resolution skills.
  • Able to build and maintain lasting relationships with customers.
  • Exceptional verbal communication and presentation skills.
  • Excellent listening skills.
  • Strong written communication skills.
  • Self motivated, with high energy and an engaging level of enthusiasm.
  • Able to perform basic calculations and mathematical figures.
  • Ability to occasionally travel and attend sales events or exhibits.
  • Ability to work individually and as part of a team.
  • High level of integrity and work ethic.
Base salary $42-$55k

Outside Role:

Knowledge, Skills and Abilities Required:


  • Mechanical Aptitude a definite asset
  • Knowledge bearings,gearing, conveyor technology,fluid power, bearings, couplings and drive components an asset
  • New graduate or Experienced in Industrial Sales welcome
  • Knowledge of the Territory an asset
  • Self-motivated individual, enthusiastic, committed and adaptable with a drive for results
  • Excellent customer relationship skills with persuasive communication skills and selling style
  • Ability to be efficient in an independent environment
  • Strong organizational and time management skills
  • Good working knowledge of Excel, Word, PowerPoint, CRM knowledge an asset
  • Full Canadian driver's license with a good driving record and credit history
base pay, $55-65k, +commission,ca,gas card

Company Overview 

Pride in Personnel's experienced and credible consultants are well-versed in the fields of employee search, interviewing and evaluation providing complete consultation throughout the entire process. Our commitment to detail and professionalism provide a superior quality control process ensuring maximum results and efficiency.

Our dedication and expertise in networking and professional recruitment offer an extensive database of superior, qualified candidates.

Pride in Personnel takes great pride in the high level of standards set and adhered to by our consultants. Please take a moment to view our Standards of Excellence.